#Japan #Tokyo #Customer Support #AI Dashboard #IVRy

IVRy Launches Free Campaign for Customer Harassment Measures

In an age of increasing customer harassment, also known as "Kasu Hara," it has become critical for companies to implement effective measures. To assist businesses, IVRy, a Tokyo-based company specializing in interactive voice AI, has announced a campaign offering free implementation of its AI Analysis Dashboard starting in April 2025.

Background of the Campaign

Recent surveys by Japan's Ministry of Health, Labour and Welfare revealed that 27.9% of businesses reported experiencing significant harassment issues from customers in the past three years. Disturbingly, 35.5% of these companies indicated they have yet to adopt any preventive measures.

In response to these alarming trends, local governments such as Tokyo and Gunma have enacted Kasu Hara Prevention Ordinances, leading to heightened urgency for companies to act. In light of this, IVRy aims to facilitate proactive customer interaction through its free introductory campaign for the AI Analysis Dashboard.

What is the AI Analysis Dashboard?

The AI Analysis Dashboard leverages artificial intelligence to analyze call conversations, providing insights into customer satisfaction, conversion rates such as bookings and inquiries, and detecting customer reactions, including harassment. This tool significantly contributes to improving customer service quality and ensures employee safety.

By using this system, businesses can pinpoint effective responses to customer needs, refine their strategies, and ultimately create a safer working environment for staff managing these interactions.

Campaign Details

The campaign, titled IVRy AI Analysis Dashboard Free Introductory Campaign, will accept applications from April 18, 2025, to May 30, 2025. Participating companies can receive coupons equivalent to the monthly service fees of the dashboard functionalities, covering up to three months free.

Coupon Breakdown:

• - AI Analysis Dashboard basic fee: ¥10,000/month
• - Dashboard basic fee: ¥3,000/month
• - Transcription & AI Summary basic fee: ¥1,000/month
• - Transcription & AI Summary pay-per-use: ¥1,000/month

To apply and find detailed conditions for this campaign, please visit IVRy Campaign Entry Page.

About IVRy and its Services

IVRy has developed the AI Analysis Dashboard with a wide range of B2C businesses in mind, such as restaurants, accommodations, retail stores, and clinics. The AI capability enables organizations to visualize not just customer satisfaction but also their choices and the impact on revenue through effective management strategies.

As of March 2025, IVRy has successfully issued over 30,000 accounts across 95 industries in all 47 prefectures of Japan, facilitating over 40 million incoming calls. The platform is designed for both small and large enterprises, offering customizable solutions to manage calls flexibly.

In addition to the AI Analysis Dashboard, IVRy provides a comprehensive suite of functionalities starting from just ¥2,980 a month, making advanced customer interaction readily accessible. This includes automatic response systems, SMS notifications, and integration with CRM tools.

Looking toward the future, IVRy is committed to expanding its product utility and utilizing AI to tackle critical issues such as labor shortages and customer harassment, ultimately aiming to enhance Japan's operational efficiency and productivity as a whole.

For success stories or further information, check our IVRy Case Studies or explore our Corporate Website.

Join Us

IVRy is always looking to expand its talent pool! If you're interested in helping build innovative products, visit our Recruitment Page.

Company Overview:

• - Name: IVRy Inc.
• - CEO: Ryoha Okunishi
• - Established: March 2019
• - Location: Tokyo Sumitomo Real Estate Garden Tower 29F, 3-5-19 Mita, Minato-ku, Tokyo, 108-0073
• - Website: ivry.jp