ReturnQueen Launches Revolutionary App Features and Expands Marketplace for Retailers

ReturnQueen Reinvents Shopping Experience

In an ever-evolving retail landscape, ReturnQueen is making waves with its freshly upgraded app and a revolutionary marketplace aimed at enhancing the shopping experience for both consumers and brands. On September 9, 2025, this leader in reverse logistics unveiled features that integrate cutting-edge technologies like AI, virtual reality (VR), and social commerce. The revamped platform promises to transform how retailers handle returns, turning a traditionally cumbersome process into an opportunity for increased revenue.

A Seamless Shopping Ecosystem

ReturnQueen's new platform successfully combines multiple elements of shopping — from purchasing and returning to reselling and social engagement — into a single ecosystem. This integration allows retailers to better engage with customers, ensuring they can manage their sales and returns effectively while maximizing their profit margins. The company's CEO, Michael Katz, expressed excitement about this reimagined approach, emphasizing the application of AI in designing seamless home pickups for shoppers.

Key Features: Transforming Returns into Revenue

The reimagined app introduces several features designed to elevate the shopping experience:

1. End-to-End Marketplace: Retailers can now list their inventory directly within ReturnQueen's platform. This means a centralized shopping, return, and resale channel that aims to keep shoppers engaged, reducing the chances of them turning to competitors.

2. Virtual Dressing Room (RQVue): Shoppers can virtually