#United States #San Francisco #AI Voice #Canary Technologies #HotelTechAwards

Canary Technologies: Setting New Standards in Hospitality

In a remarkable achievement, Canary Technologies has earned the prestigious title of Best Voice & Call Center Software at the 2026 HotelTechAwards, an accolade bestowed by HotelTechReport. This recognition underscores the company's commitment to revolutionizing guest management with their AI-powered solutions.

The Rise of AI in Hospitality

Canary's AI Voice solution plays a pivotal role in this recognition, showcasing the significant impact of artificial intelligence within the hospitality sector. By offering a fully integrated voice automation system, Canary allows hotels to respond to guest requests and inquiries around the clock, enhancing operational efficiency and guest satisfaction. This system not only reduces hold times but also automates responses to frequently asked questions, ensuring that every call is routed intelligently for prompt and effective service.

"We are thrilled to see the hospitality industry embrace our AI Voice solutions," said Harman Singh Narula, Co-founder and CEO of Canary Technologies. With the demand for seamless communication rising, Canary’s technology aims to streamline operations while improving the overall guest experience.

Achievements and Innovations

The introduction of the Best Voice & Call Center Software category marks a significant milestone in recognizing the growing necessity of AI in hospitality communications. Leading hotels and global brands, including Wyndham Hotels & Resorts, have already adopted Canary’s AI Voice. As a result, these establishments have reported increased direct bookings, boosted upsell revenue, and enhanced operational efficiency, all while providing guests with instantaneous service.

Moreover, Caneary Technologies was not just content with this singular award; they swept a total of nine awards at this year's HotelTechAwards. Categories included Best Guest Experience Platform, Best Guest Messaging Software, and Best Contactless Check-In, reflecting the company's comprehensive efforts to provide innovative solutions for hotel management.

Canary's Vision for the Future

Canary is redefining the hotel technology landscape with their award-winning, AI-driven Guest Management Platform, which digitally transforms various guest touchpoints from booking through to checkout. This transformation, powered by Canary AI — an advanced model tailored specifically for the hospitality sector — is essential in simplifying hotel operations, increasing revenues, and enhancing guest experiences. Over 20,000 hotels across more than 100 countries trust Canary Technologies, including major industry players like Marriott International, Four Seasons, and Intercontinental Hotel Group.

Conclusion

The hospitality industry continues to evolve, and with innovative companies like Canary Technologies leading the charge, the future looks bright. As more hotels integrate AI into their operational frameworks, they are not only adapting to current trends but also shaping the future of hospitality. With awards and recognitions like these, Canary Technologies reinforces its position at the forefront of this pivotal transformation. For further insights and updates, visit Canary Technologies.