#United States #Richmond #Language Translation #goHappy #frontline messaging

goHappy Enhances Inclusion with Automatic Language Translation for Text Messaging

Richmond, VA - goHappy, a frontrunner in inclusive frontline engagement tools, has just unveiled a groundbreaking feature designed to automatically translate text messages into each employee's preferred language. This development is aimed at alleviating the tedious task for HR, Operations, or Communications teams who traditionally have to manage language segmentation manually.

With the new functionality supporting over 115 languages, including commonly spoken languages such as Spanish, Mandarin, Haitian Creole, and Tagalog, the latest enhancement heightens the inclusivity of goHappy's frontline messaging tool. This advancement acknowledges the widespread linguistic diversity among today’s workforce, ensuring that every employee feels interconnected, valued, and informed.

Shawn Boyer, the founder and CEO of goHappy, emphasized the importance of this feature, stating, "Every employee deserves to feel valued and connected and language should never be a barrier to that." He added, "This new feature is another big step toward ensuring frontline workers can receive messages in the language they're most comfortable with, and that employers can reach their entire workforce quickly and effortlessly."

When messages are dispatched via goHappy, each recipient will automatically receive the message in their chosen language, removing the sender's need for additional effort. In cases where companies have yet to gather employees' language preferences, goHappy provides a simple option for frontline workers to self-select the language for communications.

This innovative feature streamlines the communication process, reducing the workload for HR, operations, and communications teams, while simultaneously delivering a more personalized experience to each frontline worker. This is vital, as a clearer understanding enhances the likelihood that messages are read, comprehended, and acted upon accordingly.

The automatic language translation functionality is applicable in various contexts, including:

• - Broadcast Messages: Efficiently disseminating essential information to all employees.
• - Keyword-Triggered Responses: Enabling quick answers to inquiries without the need for manual oversight.
• - Automated Workflows and Reminders: Ensuring tasks are communicated clearly, regardless of the language spoken by employees.

This initiative is not merely a technical improvement but rather an extension of goHappy's ongoing mission to dismantle communication barriers and ensure that employers can effectively engage 100% of their frontline workforce. Additionally, this translation capability is set to be applied to feedback mechanisms such as new hire surveys, exit interviews, engagement assessments, and customizable surveys. This approach strengthens connections and inclusivity at every phase of an employee's journey within an organization.

To learn more about how the automatic translation feature works, you can visit goHappy's website.

About goHappy

With a steadfast commitment to transforming employer-employee communications, goHappy is pioneering a new age of engagement technology. By prioritizing inclusivity and user-friendliness, goHappy aims to empower employers to reach 100% of their frontline workforce. With over 25 years of experience in this sector, goHappy focuses on enhancing the sense of value and connection for frontline workers, subsequently increasing overall engagement and satisfaction, which ultimately contributes to a healthier bottom line for businesses. To find out more about their suite of solutions for frontline employee engagement, please visit goHappy's home page.

For media inquiries, please contact:
Jason Deitz
Chief Marketing Officer
Email: [email protected]
Phone: (804) 404-2872