Hughes Network Systems Wins 2025 North American SD-WAN Customer Value Leadership Award for Innovation

Hughes Network Systems Honored with Customer Value Leadership Recognition

Hughes Network Systems, a leader in broadband connectivity, has recently been awarded Frost & Sullivan's 2025 North American Customer Value Leadership Recognition in the Managed SD-WAN Services sector. This prestigious award acknowledges the company’s commitment to delivering exceptional customer experiences and innovative services in the rapidly evolving landscape of enterprise networking.

A Commitment to Innovation

Hughes has carved out a notable position in the market through its focus on secure hybrid connectivity and operational excellence. Recognizing the challenges that enterprises face in today's complex environment, Hughes has continually invested in advanced technologies and automation to enhance its service offerings. The acknowledgment from Frost & Sullivan highlights the company’s ability to deliver measurable customer value and adapt quickly to market changes.

Stephen Thomas, Sr. Industry Director at Frost & Sullivan, elaborated on the significance of operational efficiency in this sector, stating, “Operational efficiency is a cornerstone of the value of Hughes in the managed SD-WAN market.” This approach stands at the heart of Hughes’ strategy, enabling it to provide reliable and flexible network solutions that cater to a diverse range of business needs.

Advanced Solutions for Enterprises

The Hughes managed SD-WAN portfolio is designed to meet various enterprise networking requirements efficiently. It incorporates innovative features that facilitate faster deployments, improve application performance, and simplify network management. A notable aspect of Hughes’ approach is its focus on streamlining installation processes using mobile provisioning and real-time tracking. This significantly enhances operational efficiency, allowing businesses to implement their networking solutions rapidly and effectively.

Colleen Caruso, Vice President of Hughes Managed Services, expressed pride in the recognition, stating, “The recognition of Hughes on the Frost Radar reflects our commitment to innovation and service excellence.” Hughes leverages artificial intelligence and automation to construct networks that are not only secure but also adaptable to the evolving needs of its clients.

Enhancing Customer Experience

At the core of Hughes’ managed SD-WAN strategy is a deep commitment to customer experience. By focusing on purchase and ownership journeys, Hughes assures clients can deploy services swiftly and manage them seamlessly throughout their lifecycle. The integration of all devices into a centralized IT service management platform further aids in providing comprehensive visibility and proactive support.

Hughes facilitates performance monitoring and troubleshooting that extend well beyond the initial installation phase, ensuring long-term satisfaction and engagement from its customer base. This robust support system is a significant contributor to maintaining strong relationships with clients, establishing Hughes as a trusted partner in their digital transformation journeys.

Conclusion

Frost & Sullivan’s recognition underscores Hughes Network Systems’ remarkable strategy and execution in the managed SD-WAN services landscape. The acknowledgment reflects not only the company's current achievements but also its vision for the future, as it continues to innovate and provide valuable solutions that empower enterprises across North America. Through its steadfast dedication to customer satisfaction and technological advancement, Hughes is poised to shape the future of networking services significantly.

For more information about Hughes Network Systems and its services, visit hughes.com.