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Redwood Software Redefines Automation Observability

In a groundbreaking announcement, Redwood Software™, recognized as a leading orchestration platform for autonomous enterprises, has launched significant improvements to the observability of its RunMyJobs service. This move is designed to democratize automation intelligence across IT and business sectors, making this essential data accessible and actionable. The enhancements are particularly timely, as recent findings from the Enterprise Automation Index 2026 reveal that a staggering 61% of businesses struggle with underutilized automation tools—underscoring the urgent need for robust observability solutions.

A Unified Ecosystem for Automation Observability

RunMyJobs leverages a multi-layered, ecosystem-centric approach to provide comprehensive observability. This system not only accelerates transformation but also substantially lowers the total cost of ownership (TCO) for operational processes. The recently introduced Redwood Insights delivers tailored insights integrated within the platform. This includes both pre-built and customizable dashboards, enabling teams to identify bottlenecks, monitor performance, ensure compliance, and democratize automation data throughout the organization.

The new integration with SAP Cloud ALM allows execution data from RunMyJobs to be synchronized directly into SAP, providing focused visibility for SAP-centric organizations without requiring any tool-switching. Meanwhile, strong integrations with leading observability platforms including Dynatrace, Splunk, New Relic, and AppDynamics enhance full-stack telemetry correlation, expediting root cause analysis while significantly reducing mean time to resolution (MTTR).

Collectively, these capabilities empower businesses to move beyond a singular “single pane of glass” view to deliver precise, stakeholder-specific insights that enable faster decision-making, reduced operational risks, and demonstrable business value.

Charles Crouchman, Chief Product Officer at Redwood, emphasized the critical role of insight accessibility in scaling automation. He stated, “Automation cannot be scaled when insights remain hidden behind technical barriers. Redwood’s Observability strategy extracts insights from silos and delivers them to all who can drive and influence business outcomes. It’s integrated intelligence, not an afterthought, and it forms the foundation for resilient, autonomous operations.”

Business Outcomes That Matter

Utilizing Redwood’s observability ecosystem allows companies to:

• - Reduce MTTR by correlating automation telemetry with application and infrastructure performance, thereby lowering overall operational costs.
• - Eliminate manual reporting and the bottleneck of “IT as translator” with self-service dashboards, facilitating quicker decision-making and transformative actions.
• - Enhance predictability of critical business processes by tracking SLA risks in real time.
• - Demonstrate automation ROI and support audits with long-term, immutable execution data.

Redwood Insights Premium: Tailored Insights and Shared Intelligence

Redwood Insights Premium expands the analytics offerings of RunMyJobs with a no-code dashboard builder and a robust 15-month historical data retention feature. This empowers organizations to perform long-term trend analysis, executive reporting, and ROI measurement effectively. IT departments can now confidently create and share tailor-made dashboards for various teams and stakeholders, catering to their unique requirements. This leads to detailed views for specialists in fields like data management, alongside focused insights for business teams and executives.

The same principle of role-specific visibility extends to SAP-centered operations. The newly introduced SAP Cloud ALM connector for RunMyJobs enhances SAP observability by incorporating automated jobs and workflows, thereby supporting critical business processes across both SAP and non-SAP systems.

Availability

All these enhancements are now available for customers utilizing RunMyJobs SaaS. For more information or to request a demo, please visit Redwood Software.

About Redwood Software

Redwood Software stands as the premier orchestration platform for businesses, driving transformation at the lowest total cost of ownership. The platform intelligently orchestrates and automates mission-critical business and IT processes across complex ERP, hybrid cloud, data, and modern agent-based AI environments. Through its SaaS-first automation structures—integrated with AI throughout the automation lifecycle—Redwood accelerates your journey towards becoming an autonomous enterprise. With over 30 years of experience and the trust of over 50% of Fortune 50 companies, Redwood continues to amplify human potential within organizations, allowing focus on innovation, growth, and future advancements.