Expedient Introduces Advanced AI Workflow Engine to Bridge Skills Gap and Enhance Business Outcomes

Expedient's Breakthrough in AI Implementation

In a bold move aimed at transforming how businesses interact with artificial intelligence (AI), Expedient has significantly enhanced its AI CTRL Platform. This expansion introduces the new Agentic Workflow Engine, designed to facilitate the adoption of AI by providing hands-on engineering support. At the heart of this initiative is Expedient's AI Outcomes Team, which is committed to helping organizations transition smoothly from pilot programs to full-scale AI deployments.

Bryan Smith, the CEO of Expedient, encapsulated the essence of this innovation by stating, “Purchasing an AI tool doesn’t automatically empower your business. It’s the application of that technology that determines success.” This sentiment points to a common industry obstacle—many organizations struggle with the execution of AI technologies, often leading to failed projects. To combat this, Expedient ensures that clients receive comprehensive assistance from both the workflow engine and dedicated teams, emphasizing growth and results over mere ownership of technology.

A New Approach to AI Integration

The introduction of the Agentic Workflow Engine represents a substantial advancement in AI application. This integrated part of AI CTRL aims to eliminate complexity and financial strain typically associated with AI adoption. By leveraging intelligent infrastructure focused on security, governance, and AI-optimized storage, Expedient aims to replace cumbersome manual processes with more efficient automated workflows.

The Agentic Workflow Engine works in conjunction with the AI Outcomes Team, which plays a vital role in facilitating the following three phases of AI implementation:
1. Process Mapping: The team collaborates with business leaders to identify manual processes ripe for automation, addressing specific challenges rather than settling for generic solutions.
2. Data Connection and Integration: Expedient’s data engineers work to securely link the Agentic Workflow Engine to the client’s proprietary datasets and systems, ensuring the AI is well-equipped with the necessary context to operate effectively.
3. Agentic Implementation: Both the client and the AI Outcomes Team manage the platform, allowing for the development and deployment of bespoke workflows capable of executing a variety of tasks ranging from boosting revenue to managing IT support issues. This collaborative process aims to deliver tangible ROI almost immediately.

Bradley Reynolds, the President of Artificial Intelligence at Expedient, echoed the importance of results-driven engagement: “Clients don't need another software solution; they need demonstrable outcomes.” The approach taken allows clients to see improvements in operational efficiency and productivity right from the onset.

Overcoming Barriers to AI Access

One of the main challenges for organizations aspiring to implement AI is the varied pricing models that often burden them. Most AI service providers charge on a per-user basis, leading to selective access to these transformative tools across departments, which can stifle progress and innovation. Expedient’s AI CTRL adopts a platform-based pricing model, providing organizations of all sizes the ability to deploy AI throughout their workforce without prohibitive costs. This approach not only opens the doors to AI technology but also empowers teams at all levels, enhancing productivity and facilitating enterprise-wide transformation.

With this practical and inclusive pricing structure, Expedient aims to ensure that all organizational members—from frontline employees to back-office staff—can harness the power of AI. This maximizes the potential for innovation and improvement across the entire business ecosystem.

Measuring Success

To validate the effectiveness of their AI solutions, Expedient incorporates an ROI Dashboard within the AI CTRL framework. This tool allows organizations to monitor time savings, reductions in costs, and overall efficiency improvements. Such metrics transform theoretical advantages into quantifiable data, further aiding IT leaders in showcasing the tangible benefits of AI initiatives to stakeholders.

In summary, Expedient’s innovative approach to AI and its newly released Agentic Workflow Engine signal a new era of enterprise AI adoption. By prioritizing effective implementation and measurable outcomes, Expedient positions itself as a leader in the AI landscape, empowering organizations to not only integrate AI solutions but thrive with them.

About Expedient

Expedient is recognized as a pioneering cloud service provider, committed to simplifying IT complexities and enhancing focuses on business results. By combining leading-edge technologies, including hybrid cloud infrastructures and AI solutions, Expedient aims to foster a seamless transition from traditional IT operations to modern, innovative strategies. The company has repeatedly been acknowledged for its contributions to cloud service excellence, securing distinctions as a top partner for VMware and Nutanix, reinforcing its reputation as a trusted ally for organizations navigating digital transformation.