#Japan #Tokyo #restaurant #Yamaguchi #Fancrew

Enhance Restaurant Sales: Embracing Real and Digital Tactics

With the ever-growing influence of smartphones, consumer behaviors in the food and beverage industry have shifted dramatically. Today's diners are increasingly reliant on digital tools, like Google Maps, to discover their dining options. This has created an urgent need for restaurants to adapt swiftly to modern trends to avoid being overlooked by potential customers. Failure to provide seamless online ordering and exceptional service can lead to a decline in patronage. Thus, it's paramount for establishments to evolve continuously.

On December 11, 2025, from 14:00 to 15:30, Yoshida from Fancrew will present at the online seminar titled "Strategies to Boost Restaurant Sales Through Real and Digital Approaches." The session will highlight the dual importance of integrating a digital marketing strategy while maintaining a robust in-person customer experience.

Key Focus Areas

During this seminar, participants will explore a range of pivotal topics, including:

• - MEO Strategies: Learn how to optimize your online presence to attract more local customers.
• - Effective Mobile Ordering Utilization: Understand how to implement and leverage mobile ordering systems to enhance customer satisfaction.
• - Utilizing Data for Improvement: Discover case studies showcasing the successful application of data analysis in increasing customer retention and satisfaction.

Differentiating Between First-Time and Repeat Customers

Understanding the subtle differences in customer expectations is crucial. This seminar will delve into how first-time visitors and repeat customers respond differently to service. By analyzing the voice of the customer—data captured from real feedback—operators can base their strategies on tangible results.

Exploration of how hospitality varies according to the type of customer will be a significant part of the discussion. Different demographics, ordering methods, and frequency of visits shape what 'ideal service' looks like in different contexts. This segment aims to provide actionable insights into tailoring the dining experience to maximize re-visits and maintain a loyal customer base.

Seminar Details:

• - Date: December 11, 2025
• - Time: 14:00 - 15:30
• - Capacity: Limited to 100 participants
• - Venue: Zoom (Online)
• - Registration: Please register via the following link: Register Here

About Fancrew

Fancrew specializes in analyzing customer and employee feedback through proprietary patented techniques, enhancing operational strategies across various sectors including store management, product development, and employee engagement. The company also operates an experiential information platform, "Fancrew," and provides internet research and marketing support services.

Company Information

• - Company Name: Fancrew, Inc.
• - CEO: Taketo Yamaguchi
• - Capital: 100 million yen
• - Founded: August 26, 2004
• - Location: 4F TMM Building, 1-10-5 Iwamotocho, Chiyoda-ku, Tokyo
• - Phone: 03-4400-6630
• - Fax: 03-5809-1468
• - Website: www.fancrew.co.jp
• - Services: Provides customer visitor surveys, consumer monitor research, promotional and in-store surveys, and employee satisfaction surveys, among other services.

For Inquiries

For more information regarding this seminar, please contact the seminar team at Fancrew via email at [email protected].