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A New Chapter Begins for Chris and Corina Griffin

In a noteworthy move, Chris and Corina Griffin, the proud owners of Authority Plumbing, Heating and Air based in Corona, California, have become the very first existing home-services provider to convert into a franchise of Service Experts. With over four decades of collective experience in trades and customer service, the Griffins are set to take their successful business to new heights within the national HVAC franchise network.

The Journey to Franchising

Chris Griffin began his career in HVAC and plumbing after serving four years in the U.S. Air Force. He entered the industry as an apprentice in a family-owned business and built his way up to technician, advisor, and then sales for almost two decades. In 2024, he finally established Authority Plumbing, Heating, and Air. However, Chris knew that his entrepreneurship journey had just begun when he encountered Service Experts at an HVAC convention in Las Vegas in January 2026.

At the convention, he discovered a franchise model that could not only support established business owners like himself but also align closely with his personal values and professional goals. The Griffins realized that by joining the Service Experts franchise system, they could maintain the local essence of their business while leveraging the resources and recognition of a prominent national brand.

Chris articulated this synergy perfectly: "Having the backing of a national brand while still being able to run and grow the business on our terms is incredibly appealing," he said. With the guidance of Nick Ridgway, Vice President of Franchise Development, and Matt Lefler, Vice President of Franchise Operations, the couple felt empowered to make this significant transition.

Complementary Strengths

Now entering the franchise system, Chris and Corina bring a unique combination of skills and experiences. Alongside Chris’s extensive expertise in plumbing and HVAC, Corina offers two decades of retail experience, including customer service and multi-store management. Her impressive history of managing a $10 million store and a district of 12 stores provides the couple an additional layer of administrative mastery that will be invaluable as they expand their operations.

This robust combination sets a firm foundation for Authority Plumbing, Heating, and Air to thrive under the franchise model. Chris emphasized that with the expertise from Service Experts, they can maximize their return on investment, stating, "The marketing know-how and guidance are vital for our growth in the local market."

Community Connections

As long-standing residents of Corona, Chris and Corina Griffins hold deeply rooted connections within their community, shaping their vision for the business moving forward. They wish to cultivate a family-friendly business atmosphere, which is personalized in nature. Corina expressed her desire to establish a company where the community recognizes and trusts them, saying, "We want to be the family-owned company with a real person behind the phone—someone people can relate to, knowing they had a positive experience."

Both Chris and Corina are intentioned about nurturing their local ties while expanding their business's reach. They have a compelling aim to reinvest and give back to the community that has supported them for years. It is this passion for their hometown that fuels their ambition and drives their vision for creating a trusted brand in the HVAC industry.

Looking Ahead

As they embark on this new chapter with Service Experts, the Griffins are optimistic about the future. They foresee substantial growth both within their company and the broader community. Chris highlighted their foundational goal: "By merging our deep knowledge of the local market with the advantages provided by a national franchise, we aim to develop a reliable and recognizable business right here at home."

With a firm commitment to delivering top-quality service backed by the resources of Service Experts, Chris and Corina Griffin are excited to navigate their entrepreneurial journey while strengthening their community ties. Through their dedication, they hope to build a business that doesn’t just thrive economically but also enriches the lives of the people within Corona.

For aspiring entrepreneurs interested in joining forces with Service Experts, there are exciting opportunities on the horizon in the residential HVAC industry. For more insights, visit Service Experts Franchising.

About Service Experts

Founded in 1996 and based in Richardson, Texas, Service Experts is one of the leading residential HVAC service providers in the United States. The company operates a nationwide network of service centers offering comprehensive heating, cooling, plumbing, and electrical solutions. With nearly three decades of experience, Service Experts successfully marries local know-how with the strength of a national brand, boasting an impressive average rating of 4.9 out of five stars on Google from hundreds of thousands of reviews. Discover more at ServiceExperts.com.