Chery Group Enhances Service with Biggest Spare Parts Hub in the Middle East
On December 19, 2024, Chery Group inaugurated its regional spare parts distribution center in the Middle East, marking a significant milestone in its strategic efforts to enhance service efficiency in the automotive sector. This center is not only the largest of its kind established by a Chinese automotive brand in the region but also represents a commitment to improving customer satisfaction through quick and reliable service.
The location of the distribution center is strategically chosen near one of the most vital logistics hubs, the Jebel Ali Port, and the Al Maktoum International Airport in Dubai. This prime positioning is expected to facilitate the rapid distribution of over 20,000 different spare parts across a diverse range of Chery vehicle models available in the Middle East. The setup ensures that customers receive the necessary parts promptly, enhancing overall service experience.
Equipped with state-of-the-art logistics facilities, the center employs a multilingual staff that meets and exceeds industry standards. The incorporation of 14 shipping ports significantly increases freight throughput, streamlining the delivery process. Advanced logistics management systems and an optimized warehouse structure further amplify delivery efficiency and reduce shipping cycles.
Chery's foray into the Middle Eastern market with this distribution center aligns with its global strategy aimed at expanding brand reach and responsiveness in diverse markets. As the demand for high-quality vehicles and services grows, Chery's initiative significantly lays the groundwork for sustainable long-term development and brand reputation in the region.
In tandem with the opening of the distribution center, Chery also unveiled its latest model, the TIGGO 9, simultaneously in the United Arab Emirates and Kuwait. This SUV embodies Chery's aspiration to lead in quality and innovation, embodying the ethos that 'Safety is the Ultimate Luxury'. The TIGGO 9 targets the premium segment, catering to the increasing demand for high-end vehicles in the Middle East.
Chery's dedicated approach via the new distribution center and the launch of innovative models like the TIGGO 9 illustrates its unwavering focus on global expansion and enhancing customer experiences. As Chery continues to invest in its infrastructure and product offerings, its commitment to the Middle Eastern market is expected to strengthen, promising customers both reliability and quality in their automotive experiences.