Free Data Recovery Help
2026-08-25 02:50:30

Buffalo and Advance Design Offer Free Data Recovery Services to Flood-Affected Areas in Japan

On July 17 and 18, 2023, a severe weather event struck various regions, leading to devastating floods that prompted the application of the Disaster Relief Act in Japan. Buffalo Inc., headquartered in Chiyoda, Tokyo, represented by CEO Hiroyuki Maki, along with Advance Design Inc., also located in Chiyoda and led by President Shinichi Taki, have announced a compassionate initiative geared towards aiding residents in disaster-affected areas. These companies are set to offer complimentary data recovery services for individuals impacted by the recent calamity.

Support for Affected Individuals


Buffalo and Advance Design are committed to assisting customers in these designated disaster relief regions by providing free data recovery services. The initiative aims to alleviate some of the burdens faced by those who have lost valuable data due to flooding. Both companies assure that the diagnostic and estimation services necessary for data recovery will also be offered at no charge.

To avail of this service, affected individuals are encouraged to apply, specifying “Floods from July 17-18, 2023” or similar phrases in the application notes or other relevant correspondence. This assistance covers not only Buffalo products but also devices from other brands.

Eligibility and Application Process


The free data recovery service is targeted solely at individual customers residing in areas where the Disaster Relief Act is applicable. It encompasses data recovery for Buffalo products and can extend to other brands as well, ensuring a broad spectrum of support for those in need.

For the most recent updates regarding the applicable regions of the Disaster Relief Act, individuals can refer to the official website of the Cabinet Office of Japan.

Important Dates


This initiative will be available until the end of February 2027 for those affected by the flooding incident. Other disasters over previous months have similar timeframes for assistance until early 2027.

How to Reach Out


Affected individuals can contact the Buffalo Data Recovery Centers located in Tokyo, Nagoya, and Osaka. The dedicated response teams are accessible from Monday to Friday, excluding public holidays. For detailed addresses and phone numbers:

  • - Tokyo: Pacific Century Place Marunouchi 15F, 1-11-1 Marunouchi, Chiyoda, Tokyo 100-6215. Tel: 0120-961-869.
  • - Nagoya: 3-30-20 Osu, Naka-ku, Nagoya 460-8315. Tel: 0120-077-869.
  • - Osaka: 4-1-14 Miyahara, Yodogawa-ku, Osaka 532-0003. Tel: 0120-963-869.

For Advance Design, services can be accessed through their main office at the same Tokyo address, or via their Osaka branch, also located in Yodogawa-ku. Contact numbers vary slightly, so please check their official contact details for your specific needs.

As we all navigate the recovery phase from this natural disaster, the collaborative efforts of companies like Buffalo and Advance Design are remarkable in providing essential support to the community. It reaffirms the significance of solidarity and assistance during challenging times and sheds light on the crucial role of technology in recovery efforts.


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Topics Consumer Technology)

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