Sinch Achieves Milestone with Direct 10DLC SMS Access Across All Major U.S. Carriers

Sinch's Groundbreaking Achievement in Cloud Communications

In a significant development for cloud communications, Sinch AB (XSTO: SINCH) has announced that it is now the only Communications Platform as a Service (CPaaS) provider to establish direct connections with all Tier 1 carriers in the United States specifically for 10-digit long-code (10DLC) SMS. This milestone not only highlights Sinch's innovative approach but also reinforces its leadership position in the global digital customer communications sector.

What is 10DLC SMS?

10DLC SMS allows businesses to send bulk text messages using a standard 10-digit phone number, providing a scalable and efficient way to connect with customers. Unlike short codes, which often require a lengthy approval process, 10DLC offers a simpler and faster onboarding pathway, making it an attractive option for enterprises aiming for more significant customer engagement.

Key Features of Sinch's Offering

Sinch's 10DLC solution stands out thanks to its direct connections with all major U.S. carriers, a significant advantage that limits the role of third-party aggregators and optimizes message delivery. Here are some key features and benefits businesses can expect:

1. Direct-to-Carrier Routing: Eliminating unnecessary intermediaries, Sinch reduces delivery delays, maximizes message throughput, and lowers operational risks.

2. Enhanced Flexibility: Businesses have the option to bring their own Number, Brand, and Campaign, thus maintaining greater control over their messaging strategies.

3. AI-Powered Onboarding: The registration process has been simplified through AI and machine learning technologies, making it easier for businesses to start utilizing the platform.

4. Robust Infrastructure: Sinch's carrier-grade infrastructure can handle high volumes of messages without compromising quality, ensuring reliability even during peak times.

5. Streamlined Issue Resolution: With fewer points of failure, any issues can be rapidly addressed, further ensuring high levels of service continuity.

As Robert Gerstmann, Co-founder and Chief Evangelist at Sinch puts it, "At Sinch, we're pioneering what best-in-class messaging should look like. We're building on a strong foundation of innovation and trust to deliver faster, more transparent, and more reliable messaging experiences."

The importance of secure and real-time communication continues to grow, and businesses are increasingly seeking solutions that can meet rising customer expectations. With Sinch's 10DLC capabilities, enterprises can now operate in a more streamlined and effective manner, driving better outcomes across all digital channels.

To learn more about Sinch and its innovative offerings, visit Sinch's website.

As a leader in the CPaaS segment, Sinch emphasizes the role of its cutting-edge technology in facilitating better communication strategies. Whether for marketing campaigns, customer engagement, or any other business communication needs, the company’s advancements provide a roadmap for businesses aiming to thrive in an increasingly competitive landscape.