Crypto Fees Survey
2025-11-19 06:48:18

Survey Reveals User Sentiments Towards Cryptocurrency Transaction Fees

Insights from KoKoMoRa's Cryptocurrency Fees Survey



In a significant step to gauge user awareness and concerns regarding cryptocurrency transaction fees, KoKoMoRa conducted an extensive survey from September 10 to September 23, 2025. This survey aimed to collect genuine feedback from users possessing experience in cryptocurrency trading. The analysis reveals a wealth of information about user attitudes toward transaction fees, which are critical in navigating this ever-evolving digital currency landscape.

Survey Overview


The survey managed to gather responses from 183 participants, inclusive of 133 males and 50 females, all of whom have hands-on experience with cryptocurrency. Utilizing Freasy, an internet research tool, the study succeeded in painting a detailed portrait of the current state of transaction fee awareness among users in Japan.

Key Findings



1. Awareness of Transaction Fees: A promising 46.5% of respondents indicated that they consistently pay attention to transaction fees while trading cryptocurrencies. Conversely, only 25.7% claimed they were indifferent or did not care about these charges.

2. Fee Perceptions: In terms of which fees participants found to be the highest, trading fees topped the list at 41.5%. Withdrawal fees followed behind at 25.7%, with spreads (price differences) at 24%. This suggests that users are clearly conscious of the financial implications associated with trading.

3. Satisfaction Levels: When asked about their satisfaction regarding the fees charged by their current exchanges, sentiments were mixed. While 12% of participants reported being very satisfied, a significant 16.9% stated they were entirely dissatisfied.

4. Low Fee Exchanges: Respondents were also asked to identify exchanges they believed offered the lowest fees. Coincheck emerged as the predominant choice (20.2%), followed by bitFlyer (18%) and GMO Coin (15.3%). This information can guide new users in selecting exchanges based on fee structures.

5. Strategies for Fee Mitigation: Many respondents shared their strategies for minimizing transaction costs. The most popular approach was leveraging promotional campaigns (30.6%), followed closely by choosing lower-fee exchanges (28.4%) and consolidating transactions to reduce the frequency of deposits and withdrawals (also at 28.4%).

User Strategies for Handling Fees


Apart from merely expressing their feelings about fees, participants also shared insights into their behaviors aimed at reducing expenses associated with trading:
  • - Use of Campaigns: Users actively seek out promotional campaigns that offer reduced trading fees as a means to save money.
  • - Choices of Exchanges: There's a notable tendency among users to opt for exchanges that are known for lower fees, highlighting a consumer savvy approach to selecting platforms.
  • - Transaction Consolidation: By combining withdrawals and deposits into fewer transactions, users aim to cut down on excessive fees.

Conclusion


KoKoMoRa's survey provides valuable insights into cryptocurrency users' concerns regarding transaction fees. As the cryptocurrency market evolves, understanding these user sentiments will be integral for exchanges aiming to attract and retain clients. The findings indicate that while many users are conscious of fees, educators and platform providers ought to emphasize transparency and customer satisfaction in an increasingly competitive market. The future of cryptocurrency transactions may very well depend on how well these platforms respond to user feedback and adapt their fee structures accordingly.

For more detailed results and analytics from this survey, interested parties are encouraged to visit KoKoMoRa's survey results page and the article based on these findings at KoKoMoRa article.


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Topics Consumer Products & Retail)

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