In a significant move to elevate client engagement and success, 321 Web Marketing has appointed Jon-Mikel Bailey as their new Director of Customer Success. With an impressive background spanning over 25 years in the marketing industry, his experience is expected to propel the agency's mission to deliver exceptional ROI to its clients. 321 Web Marketing, known for its results-driven approach, aims to refine its service delivery and optimize outcomes for its clients with Bailey at the helm.
Bailey's profound expertise in marketing team management has been highlighted through his successful leadership in multiple campaigns that yielded measurable growth. In this new leadership role, he will manage all crucial aspects of enhancing customer experiences, ensuring that the unique services offered by 321 Web Marketing strongly align with the strategic goals of its varied clientele.
Jonathan Gessert, the CEO of 321 Web Marketing, expressed enthusiasm regarding this leadership change, stating, "We put customer success and ROI first, so we saw the need to have an executive leading this charge as our organization continues to grow. We searched long and hard for a senior executive with a large vision of winning and education in the digital community. Jon-Mikel Bailey fits the bill." His vision not only entails boosting customer relations but also fortifying the agency's commitment to the principles of brand-first and customer-centric marketing.
Before joining 321 Web Marketing, Bailey co-founded and led a successful web design and development agency, establishing himself as a prominent figure in the marketing landscape. His insights have been showcased in leading platforms such as MarketingProfs, MarTech.org, SpinSucks, and Social Media Today. In addition, he is a sought-after speaker at national conferences, including the Digital Summit Series and the MarketingProfs B2B Forum.
Bailey’s influence, however, stretches beyond the corporate world; he is actively involved in his local community where he sits on multiple nonprofit boards in the Frederick, MD area. His life outside of work is equally vibrant; he and his wife run a seasonal campground on their expansive 30-acre farm, and he enjoys playing the drums in a local band, Rod's Garden Party.
"I don't say this lightly—321 Web Marketing is truly innovating in the digital agency space through systems I haven't seen anywhere else. We are going to help a lot of people win," Bailey remarked passionately as he embarks on this new journey.
321 Web Marketing has established itself as a full-service digital marketing agency, specializing in strategies driven by data that assist businesses in generating qualified leads, increasing visibility, and achieving sustainable growth. They maintain a strong focus on SEO, PPC, and web development while blending in-depth industry knowledge with cutting-edge tools to achieve measurable results. Based in Northern Virginia, the agency serves a wide range of clients nationwide, demonstrating a commitment to transparency, continuous optimization, and, most importantly, exceptional client success.
The addition of Jon-Mikel Bailey to the leadership team signals exciting times ahead for 321 Web Marketing. The agency is poised to leverage his extensive experience to further enhance its offerings, ensuring that every client interaction not only meets but exceeds expectations. For more information about 321 Web Marketing and its leadership team, visit
www.321webmarketing.com.