#United States #Irvine #YouMail #Robocalls #Consumer Data

Robocall Volume in the U.S. – November 2024

In November 2024, U.S. consumers reported receiving just over 4.7 billion robocalls. This figure represents a notable 3.7% decline compared to October, yet intriguingly, it indicates a 5% increase from the same month the previous year, November 2023. The rise in robocalls persists as consumers navigate an environment rife with automated calling campaigns, particularly as election-related calls seem to have played a substantial role in this month's figures.

Daily Averages and Trends
On a daily basis, this volume translates to an average of 157.6 million robocalls per day or approximately 1,824 robocalls every second. This decrease in robocalls signifies a continuation of a slight downward trend for 2024, which has witnessed a cumulative total of 48.4 billion robocalls year-to-date, marking a 5.6% drop compared to 2023. YouMail, which provides these insights, cites that much of the fluctuation in robocall volumes can be attributed to the political climate surrounding elections.

According to Alex Quilici, CEO of YouMail, “Robocall volume in 2024 is roughly 5.6% lower than 2023. The recent uptick is largely driven by election-related activities, and with the elections behind us, we expect a significant reduction in December.”

Robocall Types in November
A detailed examination of the types of robocalls shows a mixed landscape:

• - Telemarketing calls rose sharply by 6% compared to October, making up 40% of November's total.
• - Conversely, scam calls and non-payment notifications saw declines of over 10%, while payment reminders dwindled by 6%.

In total, the combined amount of telemarketing and scam calls exceeded 2.4 billion, constituting approximately 51% of all robocalls in November.

The Most Problematic Campaign

One of the most frustrating robocall campaigns featured in November revolved around unsolicited personal loan offers. Typically starting with a greeting that identifies the caller as a senior loan processor, these calls indicate that the recipient may pre-qualify for loans of up to $47,000 with payments as low as $350 a month. Such high-volume campaigns, surpassing fifty million calls monthly, originate from numerous numbers, creating confusion and frustration among recipients. Educating consumers on recognizing and avoiding such loans is vital, as complaints point toward potential identity theft risks linked to these solicitations.

Conclusion

The robocalling landscape continues to evolve as technology and tactics change. Companies like YouMail are at the forefront, employing sophisticated analytics and user feedback to protect individuals from unwanted calls. As robocalls become increasingly prevalent, it’s crucial for consumers to remain vigilant and inform themselves of the latest trends, possible risks, and effective protective measures against such unwanted interruptions. For ongoing insights and data on robocall trends, YouMail's Robocall Index serves as a crucial resource, offering a comprehensive analysis of the national robocalls landscape every month.

For further information on robocalls and to listen to actual voicemails, individuals can explore the YouMail Directory and join the mailing list for updates.