#Japan #Tokyo #Real Estate #Itandi #Rental Service

ITANDI Rental Support Service Reaches Major Milestone

In July 2026, ITANDI Co., Ltd., known for streamlining real estate transactions through innovative technology, proudly announced that its rental mediation support service, ITANDI Rental Service (previously known as Nomad Cloud), has surpassed 20 million cumulative users. This achievement marks a significant milestone in enhancing the way rental properties are managed and rented across various platforms.

Overview of ITANDI Rental Service

The ITANDI Rental Service offers invaluable support for real estate rental companies. Typically, potential tenants search for properties on rental listing portals and contact companies directly. After receiving inquiries—such as property requests, documentation requests, or viewings—the rental mediation companies manage responses and facilitate further communication.

One of the standout features that sets ITANDI Rental Service apart is its capability to handle inquiries with an instantaneous automatic reply system. This feature, known as the instant response function, allows rental companies to interact with potential tenants immediately via automated messaging, improving response times and overall customer satisfaction.

By integrating information from the real-time inter-business real estate site, ITANDI BB, the software automates essential tasks such as vacancy confirmation, scheduling viewings, and providing initial cost estimates. This seamless connection allows companies to respond without human intervention, ensuring tenants receive timely and accurate information—even outside of business hours. Furthermore, if a property does not secure a tenant, the service continues to propose alternative properties that align with the tenant's criteria, effectively maintaining engagement and interest.

Continuous Improvement and Growth

ITANDI has consistently focused on enhancing the service's functionality. By 2025, they introduced features like AI-powered document generation options in August and notifications for new properties matching tenant preferences in December. This commitment to innovation has allowed ITANDI Rental Service to be recognized as the most utilized rental support service by mediation companies for three consecutive years.

As the technology company aims to support the real estate industry and its participants comprehensively, ITANDI focuses on providing safe, efficient, and user-friendly services for everyone involved, from industry professionals to potential tenants.

Features of ITANDI Rental Service

The robust service encompasses a variety of essential functions tailored for the rental mediation industry, including automatic email notifications of relevant property information to prospective tenants, customer relationship management (CRM) tools, sales management capabilities, and communication features through chat and LINE applications. Additionally, tenants have access to their dedicated my page for a personalized experience. With around 2,000 rental mediation companies implementing ITANDI’s solutions nationwide, the service has earned its place as a leader in the sector.

The automated inquiry function stands out for its capability to check vacancy statuses, schedule viewings, and provide estimated initial costs, all while finishing the first response autonomously. ITANDI’s innovative approach enhances operational efficiency and elevates customer satisfaction significantly.

Future Outlook

The success of ITANDI emphasizes the importance of integrating technology within the real estate rental sector, as it continues to reshape how properties are bought, sold, and leased. The company aims to serve not just the present but also looks forward to developing further solutions that will facilitate easier transactions in the future.

For more information on how ITANDI can revolutionize your rental processes, feel free to reach out through their official contact page: ITANDI Contact.

About ITANDI

ITANDI Co., Ltd. is a proptech firm committed to smoothing real estate transactions through technology. With a mission to solve issues within the real estate industry, ITANDI facilitates approximately 1.13 million electronic rental applications and 430,000 electronic contracts annually. The company is pioneering digital transformation in real estate, eliminating over 12.9 million sheets of paper annually through a paperless process.

With headquarters situated in the Sumitomo Realty Roppongi Grand Tower, Tokyo, ITANDI continues to evolve since its establishment in June 2012.

Contact Information:
ITANDI Corporate Website

Company Overview:

• - Name: ITANDI Co., Ltd.
• - President: Takashi Uematsu, CEO
• - Established: June 2012
• - Business Activities: Development and operation of inter-business real estate sites, digital transformation services for real estate rental and sales operations, development and management of real estate data services.