#Japan #Tokyo #Ashirase #IndoorFlow

IndoorFlow: A Game Changer in Indoor Navigation

Ashirase Inc., based in Chiyoda, Tokyo, has recently achieved significant recognition for its innovative indoor navigation service, IndoorFlow. Featured in the Tokyo Metropolitan Government's First Customer Alliance catalog, this service allows various municipal governments to procure IndoorFlow without the typical bidding process. This initiative, which aims to enhance public facility accessibility, marks a pivotal step towards digital transformation and information inclusivity in governmental buildings.

What is the First Customer Alliance?

The First Customer Alliance, a startup support project initiated by the Tokyo Metropolitan Government, was launched in November 2024 under their strategy, Global Innovation with STARTUPS. Managed by Deloitte Tohmatsu Risk Advisory, this program facilitates the recognition and procurement of outstanding products and services from startups without bidding. This innovative approach allows municipalities to share best practices and implemented solutions effectively.

Innovative Navigation with IndoorFlow

IndoorFlow utilizes cutting-edge technology to create high-accuracy maps of indoor spaces using images captured from 360-degree cameras. This eliminates the need for expensive equipment installations and modifications to existing infrastructures. Visitors can find their way using their own smartphones, promoting independence and effortless navigation inside public buildings.

Key Features:

• - No Installation Required: As IndoorFlow uses advanced image processing to map the environment, it can be implemented without any construction or renovations.
• - Smartphone Compatibility: Users can navigate their surroundings with their own devices, from finding reception desks to restrooms and exits.
• - Universal Accessibility: The service includes features like audio guidance for visually impaired users and pathways for wheelchair users, facilitating mobility for everyone.
• - Data Utilization: The captured 3D spatial data can be repurposed for facility management and redevelopment planning, proving valuable beyond navigation.

Results from Real-World Implementation

A pilot program conducted in March 2026 at Tokyo's main government buildings yielded impressive results, with all 81 participants successfully reaching their destinations. Notably, 88% reported that their anxiety related to navigation was alleviated, while 95% felt they could access more areas than previously.

Addressing Public Facility Challenges

Public offices often face frequent inquiries, such as, “Where is the restroom?” or “Which floor is this department on?” Navigation issues like these can create confusion while taking time away from staff. IndoorFlow offers a practical solution; it can be integrated into existing municipal buildings without disrupting operations. This has sparked interest across various departments, including public administration, welfare services, and tourism.

Key Themes Being Addressed:

• - Reducing Staff Workload: Empowering visitors to navigate independently decreases the need for staff assistance and responses to inquiries. A collaboration showcasing AI avatars in conjunction with IndoorFlow navigation is already in the pipeline.
• - Accessibility Without Construction: The service excels in providing essential navigation support to visually impaired individuals, wheelchair users, the elderly, and even tourists without requiring physical renovations.
• - Urban Development and Data Application: The technology can also be applied in cultural institutions and commercial districts, enhancing the overall experience and potentially revolutionizing urban navigation.

Future Prospects

Looking ahead, Ashirase plans to expand IndoorFlow through the First Customer Alliance, aiming for widespread adoption across public facilities nationwide. The company is also working towards developing a complete mobility solution, including their walking aid device for visually impaired individuals, called Ashirase, ensuring that everyone can move through public spaces confidently.

For inquiries, please contact Ashirase’s public relations department via: [email protected].

Website: Ashirase

About Ashirase

Founded in April 2021 as part of Honda's startup initiative, Ashirase is dedicated to creating a world that promotes the richness of human mobility. The company's pioneering products leverage sophisticated technology to empower and assist those with disabilities in navigating both indoors and outdoors, further fostering an inclusive society.