#United States #Data Security #Winston-Salem #Patient Information #Triad Radiology

Triad Radiology Associates Announces Data Security Incident

Triad Radiology Associates (TRA) has recently disclosed a significant data security breach affecting protected health information. The incident, which was uncovered on or about July 30, 2025, involved suspicious activity tied to an employee’s email account. Upon recognizing the potential breach, TRA swiftly acted to secure the account and enlisted a team of third-party experts to conduct a comprehensive investigation.

Following the investigation, TRA confirmed that unauthorized access had indeed occurred. They meticulously examined the account’s contents to ascertain whether sensitive personal information was compromised. Their review, conducted thoroughly and with diligence, indicated that a limited amount of personal data, which may belong to patients of various medical providers using TRA's radiology services, might have been accessible by unauthorized individuals.

On December 10, 2025, following a detailed assessment, TRA communicated their findings, revealing that the compromised information could include key identifiers such as names, social security numbers, birth dates, driver’s licenses, banking information, medical records, and details pertaining to health insurance. However, there is currently no evidence that this information has been viewed or utilized by unauthorized third parties.

In light of the incident, Triad Radiology Associates has prioritized the privacy and protection of patient data. They are taking proactive measures to safeguard their systems to prevent such incidents from occurring in the future. As part of their response, TRA is offering complimentary credit monitoring services to potentially impacted individuals, reflecting their commitment to supporting those affected and ensuring their data safety.

TRA has established a dedicated hotline, available at 1-800-405-6108, for individuals to voice queries or concerns regarding the security incident. Operative hours for this hotline are Monday through Friday, from 8 AM to 8 PM EST, excluding holidays, providing affected parties with the necessary support and assistance.

Additionally, TRA has communicated with the U.S. Department of Health and Human Services Office for Civil Rights and is informing relevant state regulators to ensure compliance and transparency around this important issue.

While TRA continues to investigate and improve their security measures, individuals are advised to monitor their financial statements and insurance forms for any unusual activity or discrepancies. This incident serves as a reminder of the importance of data security in healthcare and the obligations of providers to protect their patients' sensitive information.

TRA deeply regrets the inconvenience or concern this situation may cause to affected individuals and remains vigilant in its efforts to enhance data protection protocols across its network. The organization’s dedication to safeguarding patient information remains unwavering, underscoring the trust placed in them by patients and partners alike.