Waystar Earns Prestigious Recognition as a Top Innovator's Workplace in North America

Waystar, a leading provider of healthcare payment software, has recently been named one of North America's Best Workplaces for Innovators by Fast Company for the year 2025. This esteemed recognition underscores Waystar's significant role as a technology innovator, particularly in the healthcare payment sector. In an era where efficiency and customer care are paramount, Waystar has distinguished itself by leveraging cutting-edge technologies like artificial intelligence (AI) and automation to enhance the overall financial experience of healthcare providers.

Located in Lehi, Utah, and Louisville, Kentucky, Waystar is dedicated to reimagining healthcare payments through its advanced, cloud-based software platform. The company's innovations have positively impacted more than one million healthcare providers across the United States, streamlining processes from payment handling to claim management. Notably, in 2025, Waystar launched its Waystar AltitudeAI™, a comprehensive suite of AI-powered features specifically designed to tackle pressing challenges such as preventing claim denials and maximizing recovery rates.

"This recognition is not just a milestone for Waystar, but a testament to our incredible team and their relentless drive for innovation," said Matt Hawkins, Waystar's Chief Executive Officer. Hawkins emphasized that the commitment to simplifying healthcare payments allows providers to refocus on essential patient care, thereby improving overall health outcomes. The honor confirms Waystar’s conviction that robust technology is at the heart of a transformative healthcare system.

The accolade adds to an impressive collection of awards for Waystar, which have included being recognized by Forbes as one of America’s most trusted companies and by Fortune as a leading workplace in the healthcare sector. Moreover, the organization was celebrated by KLAS Research as a top-rated software platform across various crucial categories. These recognitions affirm Waystar's reputation as a trusted partner within the healthcare community.

The selection process for the Fast Company 2025 Best Workplaces for Innovators involved a rigorous evaluation of each company's commitment to innovation. The editorial team conducted in-depth research on applicant organizations, meticulously assessing their investments in innovation, internal programs fostering creativity, and the overall company culture. The final list was determined by a panel of distinguished judges who rated the applications based on innovation-driven performance and workplace culture.

Waystar will showcase its most recent advancements during its upcoming Fall Innovation Showcase on September 16, which is hosted as part of the annual Waystar True North™ client conference. Attendees, including various healthcare providers and industry stakeholders, can expect to gain insights into the latest innovations aimed at enhancing healthcare financial operations.

As the healthcare landscape continues to evolve, companies like Waystar are spearheading critical changes by harnessing technology to improve payment processes. By focusing on creating effective solutions, Waystar is not only streamlining the operational aspects for providers but is also amplifying the emphasis on patient care. As the firm moves forward, it remains committed to transforming healthcare payments to ensure that providers can dedicate their efforts to what matters most—their patients and communities. With nearly 30,000 clients and a customer base that includes 16 out of the top 20 institutions on the U.S. News Best Hospitals list, Waystar is poised for continued growth and innovation in the coming years.

For more information about Waystar and its innovative solutions, visit their website at waystar.com.

Topics Business Technology)

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