#AI Agent #Metareal BC #content delivery

Metareal BC: A Game-Changer in Streaming Quality Assessment

On May 27, Metareal Group, a leading AI development firm based in Chiyoda, Tokyo, announced the launch of their cutting-edge AI tool, Metareal Broadcast (Metareal BC). This innovative AI agent is designed specifically for content delivery technicians, providing immediate assessments and optimization reports for streaming quality. The challenges of streaming—such as buffering, delays, and decreased video quality—have long plagued the user experience. Metareal BC addresses these issues head-on by offering a sophisticated solution that analyzes both quantitative and qualitative aspects of viewer experiences in real-time.

The Creation of Metareal BC

As internet-mediated content delivery continues to rise, pinpointing the root causes of poor user experiences has become increasingly complex. The main challenge lies in the siloed and unstructured nature of data from various logs, CDN, and user devices, which complicates timely analysis. Consequently, development and operational teams often struggle to define key performance indicators (KPIs) effectively, leading to decision-making that frequently relies on guesswork rather than data-driven insights. Furthermore, creating visual reports for executive briefings or stakeholder updates tends to be labor-intensive.

Metareal BC resolves these issues by automatically scoring and analyzing various factors affecting each streaming session. This enables real-time visualization of bottlenecks based on geographic location, device, and network conditions. The tool also boasts a functionality that generates regular reports and incident reports in PDF or Excel formats, significantly improving reporting efficiency. With the ability to quickly obtain a quantitative basis for A/B test design, Metareal BC supports rapid, data-informed decision-making.

Key Features of Metareal BC

The Metareal BC tool brings several standout features:
1. Automated Quality Scoring: It computes streaming quality scores based on technical insights and user experience metrics.
2. Causal Estimation of Bottlenecks: It highlights potential bottlenecks across CDNs, players, networks, and devices using causal inference methods.
3. Dual-View Reporting: Reports can cater to both engineering and management perspectives, offering tailored insights based on each audience's needs.
4. Comprehensive Incident Management: The interface proposes solutions for fault detection, root cause analysis, and improvement actions in one screen.

This service is highly beneficial for technical departments in video and internet streaming companies, operations teams of VOD/live streaming platforms, and tech planners managing A/B tests for CDN and playback environments, as well as management and sales support units focusing on quality KPIs.

Expanding AI Consulting with Metareal AI

Metareal is not stopping with just Metareal BC; they plan to enhance their AI consulting services with a series of specialized generation AI tools across various industries, beginning with Metareal DD, aimed at the finance sector. This initiative is designed to assist different sectors in resolving specific “pain points” more effortlessly. By combining these generative AIs with their consulting services, they anticipate faster and more effective AI implementation.

The hallmark of their AI consulting lies in delivering