Intellect's Strategic Acquisition of Zaptic Enhances AI-Driven QMS and Global Manufacturing Reach

Intellect Expands Its AI-Powered QMS with the Acquisition of Zaptic

On November 17, 2025, Intellect, a prominent name in artificial intelligence-driven Quality Management System (QMS) software, has taken a significant leap in its global expansion strategy by acquiring Zaptic, a leading UK-based platform specializing in Connected Frontline Worker (CFW) solutions. This strategic move aims to bolster Intellect's capabilities in food and beverage as well as consumer goods manufacturing, aligning with their vision of unifying quality, safety, and operations into an intelligent ecosystem.

A Key Acquisition in Global Strategy

Zaptic, recognized for its robust platform that digitizes intricate frontline processes, will enhance Intellect’s existing software solutions by integrating AI-enabled workflows. This acquisition not only marks a pivotal advancement in Intellect's capabilities across different manufacturing sectors but also signifies a merging of quality and compliance data with operational execution. By doing so, it provides a comprehensive understanding of performance excellence in the manufacturing space.

Founded in Manchester, UK, Zaptic has been instrumental in transforming the operational methodologies of manufacturers, including major players such as Berry and Asahi, ensuring enhanced efficiency, safety, and compliance in their processes. The synergy between Zaptic and Intellect’s AI-powered systems is expected to yield actionable insights and elevate compliance and operational performance to new heights.

Uniting People, Processes, and Technology

Heather Preu, CEO of Intellect, emphasized the transformative potential of this acquisition, stating, “Our goal has always been to transform how quality and operations teams work together. With Zaptic, we are not just expanding our technology; we are uniting people, processes, and AI to deliver faster insights and stronger compliance across manufacturing.” This statement underscores the intent to create a harmonious working environment for teams on the ground.

In addition to enhancing the functionality of its AI-powered QMS, the acquisition also introduces Connected Frontline Worker capabilities to Intellect’s U.S. customer base. This will empower frontline teams to work collaboratively with AI-driven workflows, ensuring real-time visibility from factory floors to enterprise-level decision-making frameworks.