#Japan #FAST Accounting #Zama City #ActiveCity #Zama

Zama City's Digital Transformation in Internal Operations

Japan System Co., Ltd., located in Shibuya, Tokyo, recently published a case study highlighting the integration of financial and document approval systems in Zama City, Kanagawa Prefecture. This initiative aims to enhance internal office efficiency by implementing advanced digital solutions, namely the FAST accounting system and the ActiveCity document management system provided by Synergy, based in Ginowan, Okinawa. The article detailing this project is based on an interview conducted in December 2025.

Challenges Before Implementation

Prior to adopting these technologies, Zama City faced notable challenges. Although a telecommuting system was in place, approval processes were still reliant on paper-based documentation. This created a significant barrier, especially for management staff, who were required to be on-site, thus limiting the effectiveness of telework initiatives. Furthermore, there were concerns that refreshing the existing systems could inflate costs due to an expansion of requirements, potentially leading to increased workloads due to additional, outdated tasks that would need to be maintained. To address these issues, Zama City decided to revamp the approval mechanisms, promote paperless operations, and create a work environment that would not be limited by physical locations, with the goal of continuously encouraging telework.

Achievements After Implementation

To tackle these challenges, Zama City simultaneously adopted the FAST accounting system and ActiveCity's document management system. This move eliminated the constraints posed by paper documentation, establishing an online environment where electronic approvals and document searches could be conducted seamlessly. As a result, operational efficiency improved significantly, even for staff working remotely.

Moreover, employees found they could utilize gaps between meetings to process approvals and documents, leading to a streamlined workflow across organizational processes and shorter lead times. The visibility of progress improved efficiency by reducing the need for extraneous management tasks, allowing personnel to focus more on their core activities.

Case Study Publication Information

The case article titled "Integration of Finance and Document Systems in Zama City: The Impact of Internal Office DX" can be accessed on Japan System's official website.

About FAST Accounting System

The FAST accounting system is designed to strengthen the PDCA cycle (Plan, Do, Check, Act) in municipal financial operations, contributing to the promotion of digital transformation (DX) within local governments. This solution covers paperless processes, electronic approvals, electronic billing, and data visualization and analysis, enhancing operational efficiency and transparency. To support effective implementation and operation, Japan System also provides comprehensive consulting, including business process re-engineering (BPR) and DX promotion. The FAST system has supported financial accounting operations for local governments for over 40 years, now implemented in more than 280 organizations across Japan. Notably, 13 out of the 23 special wards in Tokyo have adopted this system, demonstrating its widespread acceptance.

For more success stories, please visit the Japan System case study page.

About Japan System Co., Ltd.

Founded in July 2020 (originally established in June 1969), Japan System is a prominent player in the field of digital solutions with a focus on consulting, AI integration, app development, cloud services, BI, proprietary system development, and infrastructure construction. Their headquarters is located in the Yoyogi One Chome Building, 1-22-1 Yoyogi, Shibuya, Tokyo 151-8404.

For inquiries about services, you may contact:
Japan System Public Sector Division
Phone: 03-5309-0310
Email: [email protected]

For press inquiries, please reach out to:
Japan System Corporate Strategy Office
Phone: 03-5309-0385
Email: [email protected]