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Highmark Health Welcomes Karen Hanlon as Its New President

On October 8, 2025, Highmark Health announced the appointment of Karen Hanlon as its new president, effective immediately. This critical leadership change aims to build upon the organization’s existing operational successes while emphasizing a strategic focus on growth and innovation in the healthcare industry. Her ongoing responsibilities as Chief Operating Officer underscore the board’s confidence in her capabilities to lead the organization through complex healthcare landscapes.

The Significance of Karen Hanlon’s Leadership

David Holmberg, the current Chief Executive Officer of Highmark Health, praises Hanlon’s comprehensive understanding of both the organization and the health sector, highlighting her previous roles as Chief Financial Officer and Chief Operating Officer. Over the years, Hanlon has played an integral part in steering Highmark toward substantial revenue growth, having increased the company's annual earnings from $17 billion in 2014 to a projected $33 billion by the end of 2025.

As president, Hanlon's role becomes increasingly pivotal as she steers Highmark Health to confront the ongoing industry challenges. With her experience and strategic mindset, she is expected to bolster the organization’s mission to deliver unparalleled health experiences for its members.

A Track Record of Success

Hanlon started her career with KPMG Peat Marwick before joining Highmark Inc. in 1997. Over the years, she has been instrumental in several transformational projects within the company. Notably, she led the transition of Gateway Health to become Highmark Wholecare and facilitated the integration of New York-based Health Now operations into Highmark. Additionally, her collaboration with Google Cloud has been vital in enhancing digital customer experiences, combining modern technology with healthcare solutions.

Her career achievements have earned her significant recognition, including being named one of Modern Healthcare's Top Women Leaders in Healthcare in 2024. In addition, she features in the 2023 and 2024 Power 100 list as one of the most influential business leaders in Western Pennsylvania. Her accolades also include a PBT C-Suite award in 2023 and a CFO of the Year award in 2018.

Community and Industry Involvement

Beyond her responsibilities at Highmark Health, Hanlon is committed to community service and development. She serves on the board of directors for Federated Hermes, Inc., and the Allegheny Conference on Community Development. Moreover, she is involved with the McCune Foundation and chairs the audit committee for Penn State Health. Her commitment to social responsibility is also evidenced through her previous board membership with Big Brothers Big Sisters of Greater Pittsburgh.

About Highmark Health

Highmark Health operates as a comprehensive healthcare enterprise based in Pittsburgh, PA, employing over 44,000 individuals who provide health coverage to millions across the country. As the parent organization of Highmark Inc., the Allegheny Health Network, and enGen, Highmark Health is dedicated to innovative solutions in health insurance and care delivery. The company has maintained high service standards during challenging times, driven by a commitment to excellence and transformational growth in the healthcare sector. As they position themselves for future challenges, Hanlon’s appointment as President reaffirms their dedication to enhancing the health experiences available to their members.

With Hanlon at the helm as President, Highmark Health is poised to continue its upward trajectory, spearheading initiatives that address current healthcare demands, all while maintaining a focus on exceptional patient care and community health.