#Japan #Tokyo #Keio Bus Group #Cashless Transportation

The Future is Cashless: Keio Bus Group's Initiative

Keio Electric Bus Co. and Keio Bus Co., based in Fuchu City, Tokyo, are set to take a significant step in the public transportation sector by fully transitioning to cashless operations by the fiscal year 2025. This initiative aligns with the Ministry of Land, Infrastructure, Transport and Tourism's goal of making bus services completely cashless, a move aimed at addressing the pressing challenges faced by the transportation industry, particularly the acute shortage of drivers.

The Rationale Behind the Transition

The bus industry in Japan has been struggling with a severe driver shortage, which complicates the maintenance of its network. The implementation of a completely cashless system is seen as one solution among many to alleviate the burdens on drivers. Currently, cash handling adds to the operational workload, and by eliminating cash transactions, the aim is to lessen this burden and improve overall efficiency.

Transitioning to a cashless system will streamline payment processes. This not only shortens boarding and alighting times, boosting punctuality, but also enables features like digital transaction tracking and enhanced mobile services, thus improving customer convenience.

Moreover, moving to a cashless model is projected to result in substantial cost reductions. Maintaining cash handling equipment and investing in updates due to aging technology can be financially taxing for transport operators. Therefore, this significant shift is anticipated to enhance the economic viability of bus operations, ensuring they continue to meet the public's needs efficiently.

As a public transport provider, Keio Bus Group strives to maintain its routes sustainably and remain a highly convenient transportation option for customers. Their commitment to fully integrating cashless systems reflects their dedication to improving both service quality and operational efficiency.

Steps Toward Complete Cashless Operations

The transition consists of several key elements aimed at achieving their cashless goal:

1. Cashless Payment Methods:
- IC Transport Cards: These cards are widely used for quick payments.
- Credit Cards: Tap payments via acceptance of major credit brands including Visa, Mastercard, JCB, American Express, and more will be implemented progressively.
- Season Tickets: Available for regular commuters.
- Other Options: Including day passes, promotional tickets, and digital tickets.
- Note: Cash will no longer be accepted for any transactions.

Customers are encouraged to pre-charge IC cards at railway stations or convenience stores and take advantage of auto-recharge services available at more locations in the near future.

2. Ratio of Payment Methods Within Keio Bus Group:
- This data will be reviewed regularly to ensure alignment with customer preferences.

3. Previous Initiatives:
- Keio Bus Group has been actively participating in trials set by the Ministry of Land, Infrastructure, Transport, and Tourism, further solidifying their cashless ambitions. In late 2024, they will conduct proof-of-concept operations for cashless buses in key routes including Chofu Station to Ajinomoto Stadium and other strategic locations.

4. Past Developments:
- Since adopting IC cards in 2008, the group has continuously innovated in cashless technology, from nationwide interoperability of IC cards to mobile ticketing services.

By March 2025, Keio Bus plans to introduce additional touch payment devices across its Chofu route operations, ensuring that cashless payment options are expansive and effective for customer needs.

Contact Information

For more inquiries, please reach out to:
Keio Electric Bus Co. (Keio Bus Group)
Transport Sales Department, Sales Planning Division
Phone: 042-352-3723

In summary, the commitment of Keio Bus Group towards a wholly cashless future signals a progressive step forward for public transportation in Japan, enhancing both travel experiences and operational efficiencies.