Inspiro Earns 'Great Place to Work' Recognition in the Philippines

Inspiro's Remarkable Achievement as a Great Place to Work

Altius Link Co., Ltd., headquartered in Shibuya, Tokyo, has made headlines with its subsidiary Inspiro, based in Makati City, Philippines. Inspiro has recently earned the prestigious designation of a 'Great Place to Work' by Great Place To Work® Philippines, marking a significant milestone in its commitment to creating an enriching work environment. This recognition is particularly meaningful as it arrives after a comprehensive evaluation conducted by Great Place To Work, which assesses workplace culture through extensive employee surveys.

What Does Being a Great Place to Work Mean?

The 'Great Place to Work' certification is a global standard that evaluates companies in enhancing workplace conditions and employee satisfaction. The program operates in approximately 170 countries and uses survey data to identify organizations that meet specific criteria related to employee engagement and trust in leadership. A great workplace is characterized by a sense of pride amongst employees, trust in their leaders, and a feeling of camaraderie among colleagues.

In Inspiro's case, the organization excelled in three major areas during this assessment:
1. Open and Safe Work Environment: Over 84% of employees expressed that Inspiro provides a workplace where diverse talent can thrive, feeling both psychologically and physically safe.
2. Satisfaction with Fairness and Leadership: Employees reported high satisfaction levels with opportunities for innovation, as well as fairness and leadership within the company.
3. Support System for Achieving Work Results: There was an overwhelmingly positive response regarding the support infrastructure that Inspiro has in place to help employees achieve their work goals.

CEO's Acknowledgment of the Recognition

Ryuu Ohashi, CEO of Inspiro, remarked, "This recognition embodies our philosophy of being people-centric. Our employees are the driving force of our success, and we strive to construct a workplace that fosters innovation and shared growth. We will continue to enhance our security frameworks and strengthen employee education to improve customer experiences through digital transformations."

On the very day of receiving the award, Inspiro hosted a town hall meeting where all employees came together to celebrate this achievement, further nurturing a sense of community and pride.

Multimedia and Further Engagement

Inspiro has made various videos available on their official YouTube channel, showcasing company introductions, employee interviews, and internal events. This platform not only highlights their work culture but also shares insights into the company’s operations and values.

Looking Ahead

Both Altius Link and Inspiro remain committed to continually enhancing workplace conditions aimed at delivering superior services and improving customer experiences. The goal is to innovate and adapt to the evolving landscape of business processes while ensuring employee well-being remains at the forefront of their operational strategy.

Inspiro has positioned itself as a pioneer in the global customer management sector, offering smart, secure, and seamless BPO strategies aimed at enhancing customer satisfaction. With a footprint across North America, South America, and the Asia Pacific region, Inspiro is scaling new heights and utilizing cutting-edge technologies such as AI to support various industries, including telecommunications, e-commerce, healthcare, and more.

Company Overview

Founded in 2004, Inspiro is headquartered in Makati City, Philippines, and employs approximately 13,000 staff across 13 strategic locations. Its capital stands at 242 million Philippine pesos, focusing on CRM (Customer Relationship Management) services. Altius Link, the parent company formed through a partnership between KDDI and Mitsui & Co., leverages over 100 locations globally and a diverse workforce of around 56,000 to address various business challenges effectively.

For more information, visit Inspiro's company page at Inspiro or Altius Link at Altius Link's Official Website.