Kyobashi Senbikiya Implements Take-Eats for Streamlined Takeout Management

Streamlining Takeout at Kyobashi Senbikiya with Take-Eats

Kyobashi Senbikiya, a respected purveyor of high-quality fruits and pastries located in Tokyo, has adopted the innovative takeout management system called 'Take-Eats', provided by Lamp Inc. This implementation aims to address the challenges faced by the store regarding phone and in-person reservations. With the rise in customer visits, the staff found themselves overwhelmed, leading to prolonged waiting times for customers. To enhance their service quality, Kyobashi Senbikiya sought a solution that would streamline the reservation process and improve efficiency.

Take-Eats has proven successful in the pastry industry, with a wealth of implementation experience and a reputation for optimizing takeout operations. By adopting this system, customers are now able to place orders anytime, from anywhere, including 24/7 online access. This transition means that the store staff will experience a reduction in workload as they shift their reservation handling from phone calls and in-person interactions to a fully online system. Such a change mitigates issues like miscommunication and order errors. Additionally, customers can now specify gift wrapping preferences online, resulting in a smoother pick-up experience.

The collaboration between Kyobashi Senbikiya and Take-Eats provides mutual benefits: customers receive a convenient and efficient ordering experience while the establishment enjoys improved operational efficiency.

Overview of the Network Reservation Service Utilized by Kyobashi Senbikiya

Here are the details for the implementation of Take-Eats at Kyobashi Senbikiya:

Order Website

https://kyobashisenbikiya.take-eats.jp/

Locations for Pick-Up

- Daimaru Tokyo B1 Fruit Shop
- Ecute Shinagawa Cake Shop
- Tobu Ikebukuro B1 Cake Shop

Available Products (Selected)

- Fruit Shortcake (4-inch): ¥5,400

A luxurious cake using carefully selected fresh cream adorned with a vibrant assortment of fruits.

What is Take-Eats?

Take-Eats is a specialized order reception and management system designed for takeout services in food retail and restaurants. With over 2,800 stores incorporating this system across Japan, it has become increasingly relevant as people look to host gatherings and enjoy parties with family and friends post-COVID-19. Consequently, customer inconveniences such as long waiting times in-store and the necessity for phone reservations have become more pronounced. The restaurants and stores are also facing labor shortages, exacerbating the inefficiencies associated with in-person ordering and phone call handling.

Take-Eats offers customizable order websites tailored for establishments selling bentos and sweets. Stores can quickly set up online pre-orders and payment systems within the same day. This efficiency frees establishments from the analog management of orders via paper and fax, and significantly enhances their digital transformation (DX).

Moreover, customers can easily place orders with their smartphones at any hour, avoiding long wait times for product collection, thereby creating a seamless buying experience for both customers and vendors.
As of September 2025, Take-Eats has been adopted by over 2,800 stores nationwide, surpassing a total of 900,000 orders.

About Lamp Inc.

Founded in 2017, Lamp Inc. operates with the vision of 'Illuminating Local Communities through Digital Power'. Based in Kyoto, they have successfully supported over 150 companies with their web marketing needs. During the COVID-19 outbreak in 2020, the company introduced Take-Eats, driven by a desire to contribute positively to the community from the food sector.