#Japan #Minato #Disability Welfare #SANN #Care-All

SANN's New SaaS Solution for Disability Welfare Management

Overview
In a significant advancement for the disability welfare sector, SANN will introduce its record and billing management SaaS specifically designed for disability welfare visit services, titled 'Care-All Disability Welfare Visit', on August 1, 2026. This innovative platform addresses the ongoing challenges faced by service providers, particularly in light of personnel shortages and complex regulatory requirements.

Background of the Development
Founded a decade ago, SANN has been actively involved in operating multiple disability welfare facilities. The company recognizes the pressing issues within the industry, including the chronic staff shortages that challenge operational efficiency. The anticipated reforms in payment structures for 2024 and 2026 further complicate the workload for service providers. To mitigate these challenges, SANN has leveraged its extensive experience from operating facilities to develop a system that streamlines the management process from support records to billing data. By listening to the voices from the field, SANN aimed to create a solution truly responsive to real-world challenges.

Key Features
The Care-All Disability Welfare Visit system is designed to reduce the administrative burden on service managers and providers significantly. Here are some standout features:

• - Effortless Record Management: Users can simply take a photo of paper records, which will then be auto-filled into individual support records, making data entry easy and efficient.
• - Streamlined Billing Process: Support records can be directly reflected in billing data, eliminating the need for manual transcription.
• - User-Friendly Design: The system is created to be friendly for all staff members, including those less familiar with technology.
• - Automated Scheduling: The system automatically generates visit schedules, easing the burdens on service managers.
• - AI-Powered Individual Plans: Using past six months of support records, the AI can create personalized support plans easily.
• - GPS Integration: This feature allows for effective check-ins, enabling helpers to work directly from locations without needing to return to the office, thus simplifying management tasks.

Support System
SANN is not just providing a system but has also established a robust support framework to assist in the smooth operation of this SaaS. Key support features include:

• - Weekend assistance during billing periods, ensuring users have access to help when they need it most.
• - Inquiry points fully staffed to address user questions.
• - Consultation services regarding administrative laws and obligatory training seminars.

This comprehensive support aims to lessen the operational impacts on disability welfare providers.

Enhancing Responsiveness
The unique feature of Care-All is SANN's commitment to integrating user feedback directly into their development process. By facilitating a direct line of communication between customer support and the development team, SANN can promptly implement improvements based on user experiences and requests. This ongoing dialogue ensures that as the regulatory landscape shifts, the services offered adapt quickly and effectively to meet new challenges.

Versatile Solutions
Care-All is part of a broader series aimed at various service types within the disability welfare sector. Beyond visit services, SANN is launching solutions targeted at group homes and integrated support programs, marking a significant expansion in the company’s offerings. Since their initial release in 2024, numerous users have praised the effectiveness and practicality of these solutions.
As we look towards the future with the launch of Care-All Disability Welfare Visit, SANN is poised to significantly impact not just service efficiency but also the overall landscape of disability welfare management.