#USA #Stockholm #DataOps #Polystar #Ooredoo Group

Ooredoo Group and Polystar Collaboration

In a significant move towards enhancing network analytics, Ooredoo Group has formalized a framework agreement with Polystar, a part of Elisa Industriq. This collaboration marks a transformative step for Ooredoo, as it aims to deploy Polystar's cutting-edge mobile and fixed broadband analytics solutions across its diverse networks.

Advanced Analytics for Enhanced Performance

The agreement details a multi-phase approach to integrating Polystar’s advanced solutions, including OSIX Monitoring and Kalix Analytics, along with Kalix DataOps processing capabilities. This consolidated platform is intended to replace several disparate systems from multiple vendors, thereby streamlining analytics processes into a unified system. The objective is clear: to provide insightful analytics that meet varying needs across Ooredoo’s operating teams.

Building on Long-Standing Relationships

This partnership builds upon a long-term collaboration between Ooredoo Group, Polystar, and its individual operating companies in key markets such as Qatar, Kuwait, and Tunisia. The deployment will unfold in three phases, with the initial phase already seeing rapid implementation that lays down a scalable analytics foundation. This foundation will support crucial services tied to Ooredoo's investments in 5G SA (standalone).

Phase Approach to Integration and AI Implementation

The subsequent stages of the deployment will focus on expanding data integration via Polystar’s DataOps capabilities. The strategic plan also involves the incorporation of AI and machine learning technologies, critical for driving advanced Network Assurance use cases. These enhancements will facilitate improved operational efficiencies, optimize performance, enrich customer experiences, and bolster informed decision-making processes throughout the group.

As Stephen Preston, CEO of Polystar, noted, this significant investment from Ooredoo represents not only a vote of confidence in their technologies but also a commitment to a shared vision for delivering long-term value. This sentiment reflects the alignment between Ooredoo's leadership and Polystar, highlighting a strategic partnership aimed at advancing technological capabilities in their respective operations.

Commitment to Customer Experience

Ooredoo has emphasized its roots in enhancing customer experience as central to all technological initiatives. Hicham Siblini, Chief Technology Infrastructure Officer at Ooredoo Qatar, articulated this commitment by stating that improvements in network performance would directly benefit customers. The partnership with Polystar is identified as a pivotal element to elevate service quality while expediting the resolution of network issues, ultimately leading to a harmonious customer experience.

Moving Forward with Enhanced Insights

As Ooredoo progresses with this ambitious rollout, it is expected to see early benefits that affirm the choice to invest in Polystar’s analytics solutions. Collaborative efforts between Ooredoo and Polystar represent a concerted endeavor to optimize the customer journey by harnessing advanced data-driven insights that will guide organizational strategies and operational decisions.

In conclusion, Ooredoo Group’s decision to partner with Polystar is a forward-thinking move that promises to strengthen its analytics capabilities, enable the effective use of AI, and enhance the overall customer experience. With these initiatives, Ooredoo is poised to elevate its market offerings and achieve operational excellence across its networks.