Expanding Payment Solutions with NP After Payment Air
Net Protections Inc., headquartered in Chiyoda, Tokyo, has recently reported a noteworthy increase in the adoption of its 'NP After Payment Air' service, particularly the invoice card payment feature. This payment platform allows customers to pay invoices conveniently using QR codes linked to credit cards. Launched one year ago, this feature has seen a remarkable uptake, particularly among service-oriented businesses.
The Need for Diverse Payment Solutions
In sectors like home renovations and field services, companies often encounter a dual challenge: meeting diverse customer payment preferences while minimizing operational complexities. Businesses attempt to accommodate various payment methods—cash, convenience stores, bank transfers, and credit cards—often resulting in overly complicated processes. This complexity burdens front-line staff, who require extensive training and, more critically, impedes their ability to focus on customer service.
To address these challenges, the 'Invoice Card Payment' feature was introduced in spring 2025. Over the past year, its integration has significantly expanded within sectors such as residential equipment, renovations, energy, and infrastructure. Currently, over 20 companies are utilizing this feature, with transaction volumes increasing by 25 times within the first year alone. The recent inclusion of Kinliser—a company specializing in the sale and installation of residential equipment, including water heaters—marks a pivotal moment in showcasing the benefits of this feature.
How the Invoice Card Payment Works
For customers, using the 'Invoice Card Payment' is seamless. There is no need to pay on the day services are rendered; customers can easily scan the QR code on their invoices with their smartphones. They have various options at their fingertips, including credit cards, convenience store payments, bank transfers, and PayPay, all without the pressure of immediate payment.
On the service provider side, no specialized payment terminal is required. Field staff simply inform customers that a bill will arrive soon, enabling payment processing without reliance on internet connectivity.
In the back office, while expanding the range of payment options, all processes related to credit checks, invoice issuance, payment collection, and reminders are managed by 'NP After Payment Air', significantly reducing administrative burdens.
Case Study: Kinliser
Kinliser has been leveraging 'NP After Payment Air' for several years and has seen tangible benefits. Recently, they consolidated their payment processes by incorporating all major payment methods (excluding cash) into 'NP After Payment Air', officially launching the invoice card payment today.
As a result, the payment process for Kinliser’s staff now solely involves informing customers about the forthcoming invoice from Net Protections. Customers, in turn, can conveniently choose how to settle their dues—be it via credit card, convenience store, or bank transfer—after receiving their invoices, enhancing customer satisfaction significantly.
Comments from Kinliser
The implementation of 'NP After Payment Air' has eliminated the need for customers to prepare cash on-site, while reducing the billing workload for field staff. With the new option for credit card payment through invoices, customers no longer need to handle transactions on service days. This capability ensures peace of mind during urgent situations, such as the sudden need to replace a faulty water heater. Kinliser's leadership expresses enthusiasm for continued improvements in customer convenience and operational environments that allow staff to focus on service delivery. "We look forward to further enhancements in the functionalities of 'NP After Payment Air'," they shared.
About NP After Payment Air
The 'NP After Payment Air' platform is tailored for field service providers such as plumbing, gas repairs, house cleaning, and the installation or repair of residential appliances. This service allows users to defer payments until after services are rendered, thereby eliminating the need for cash on the day of service. Customers need not worry about potential budget shortfalls due to additional charges after service, as no pre-registration or input of credit card information is necessary. Furthermore, businesses utilizing 'NP After Payment Air' can outsource the entire process—from credit checks to invoice management and payment collection—thus safeguarding against non-collection risks. This alleviates the burdens associated with cash handling and allows companies to concentrate on their core competencies.
For more information, visit
Net Protections.
Company Profiles
Net Protections Inc.
- - Company Name: Net Protections Inc.
- - CEO: Shin Shibata
- - Website: netprotections.com
- - Founded: January 2000
- - Headquarters: 4-2-6 Kojimachi, Chiyoda, Tokyo, Japan
Kinliser
- - Company Name: Kinliser Inc.
- - CEO: Takane Mori
- - Website: kinliser.co.jp
- - Founded: September 1999
- - Headquarters: 2-26-1 Minami Aoyama, Minato, Tokyo, Japan