DKBinnovative Elevates Peter Bertran to Chief Client Officer Role

DKBinnovative Announces Strategic Appointment of Peter Bertran

In a significant move to enhance its client relationships, DKBinnovative, a leading IT and cybersecurity firm located in Texas, has appointed Peter Bertran as its new Chief Client Officer (CCO). This appointment reflects the company’s commitment to strengthening client engagement and improving service delivery as part of its growth strategy.

Peter Bertran, who joined DKBinnovative in April 2025 as Vice President of Client Services, has quickly made a name for himself within the organization. With more than a decade of experience in IT operations, Bertran is known for his ability to drive impactful changes and foster strong client relationships through a service-centric approach. As CCO, he will play a pivotal role in enhancing the standards of service delivery, ensuring that the operational strategies align with the success expectations of clients.

Mike Walsh, the Chief Operating Officer (COO) at DKBinnovative, stated, "Peter's leadership style aligns perfectly with our core values. He exemplifies strategic thinking and a disciplined execution approach while remaining focused on client satisfaction. His relentless commitment to service excellence is exactly what we need to elevate the experience we provide to our clients."

Before his time at DKBinnovative, Bertran held the position of Vice President of Technology, leading multi-site IT operations and significantly contributing to infrastructure strategies. His extensive background includes providing fractional CIO services and overseeing enterprise-scale IT implementations, showcasing his diverse skill set and adaptability to different challenges. Additionally, Bertran's experience as a former paramedic equips him with a unique calm-under-pressure demeanor, ideal for leading technical teams through complex technical challenges.

Known for his ability to build collaborative and high-performing teams, Bertran leverages data-driven KPIs to enhance performance and satisfaction among clients. His emphasis on transparent communication and proactive service aligns closely with the core principles upheld by DKBinnovative.

"I am thrilled to take on the role of CCO. My focus will be on our partnerships and what truly matters: clarity, strategic value, and delivering results that align with client needs," said Bertran upon his appointment. He expressed confidence in DKBinnovative's unwavering commitment to integrity and innovation, emphasizing his enthusiasm for spearheading the company into its next growth phase.

This strategic appointment marks a key milestone for DKBinnovative as it seeks to reinforce its position in the managed service provider (MSP) and cybersecurity landscape. With Bertran now at the forefront of client operations, the company is poised to deliver secure, reliable, and innovative IT solutions tailored to the needs of growing businesses. As DKBinnovative continues to invest in client experience as a major differentiator, there is much anticipation surrounding the enhancements Bertran is expected to implement in the company’s service delivery model.

In summary, Bertran’s appointment as Chief Client Officer is not just a new title; it symbolizes DKBinnovative's dedication to elevating client engagement and satisfaction in an increasingly competitive market, reflecting a thoughtful approach to building lasting partnerships and delivering exceptional results.