TMJ Initiates Discussions on Business Development with Minna no Ginko

TMJ Discusses Collaboration with Minna no Ginko

In a recent development, TMJ, headquartered in Shinjuku, Tokyo, and led by CEO Hideki Maruyama, has officially initiated discussions with Minna no Ginko, a subsidiary of the Fukuoka Financial Group. Under the leadership of President Hisashi Goto, Minna no Ginko is based in Chuo-ku, Fukuoka. The discussions focus on leveraging banking licenses to drive business growth.

Overview of the Discussions

TMJ, a specialist in contact center and back-office operations, is considering various forms of collaboration with Minna no Ginko. The discussions will include encouraging mutual customer introductions for Banking as a Service (BaaS) support, as well as consultations aimed at acquiring necessary banking licenses. Furthermore, both companies are looking into enhancing the customer experience by streamlining operations via Business Process Outsourcing (BPO), thereby potentially entering the financial services market using BaaS framework.

Background for Initiating Talks

Minna no Ginko aims to create new service experiences that seamlessly integrate everyday living with financial functionalities, promoting a lifestyle that 'merges into everyone’s daily life.' To achieve this, they are focused on co-creating solutions with business partners in the BaaS sector.

Conversely, TMJ has established a solid track record in providing BPO services tailored for the finance sector, ensuring they maintain high levels of expertise. With plans to acquire a license for financial service mediation by April 2024, TMJ possesses substantial knowledge regarding license application and maintenance within the financial industry.

Understanding the Growing Need for BaaS

The last few years have seen a significant uptick in non-financial enterprises aiming to enter the world of financial services through BaaS. This has also led to a rising demand among companies pursuing various licenses, including banking agency operations, to facilitate their entry into the financial landscape. Taking these market trends into account, both TMJ and Minna no Ginko decided to leverage their respective business assets and expertise to support companies seeking to innovate in the financial sector.

As an interesting note, TMJ is registered in two areas of financial mediation services: deposit and securities mediation.

About Minna no Ginko

Founded in May 2021, Minna no Ginko is Japan's first digital bank, offering a fully digital experience with no physical branches or mailed documents. Customers can access a wide range of services, including account opening, through a mobile app available 24/7. Their minimalist, frictionless user interface is designed with digital natives in mind, affirming their mission to connect everyone with valuable opportunities.

Company Overview

- Name: Minna no Ginko
- Headquarters: 6-27 Nishinakasu, Chuo-ku, Fukuoka
- Established: August 2019
- CEO: Kenichi Nagayoshi
- Capital: 17.3 billion yen (including capital surplus)

About TMJ

TMJ was established in 1992 when it spun off from Fukutake Shoten (now Benesse Corporation). Leveraging years of expertise in managing continuous membership businesses, TMJ provides tailored services in call center design and operations, research, analysis, staffing, and training for diverse companies. In 2017, TMJ became a wholly-owned subsidiary of Secom Co., Ltd., enhancing its capabilities and support for the success of client businesses.