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FirstEnergy Prepares for Severe Winds: Key Safety Measures for Customers

As a severe windstorm approaches, expected to hit FirstEnergy’s service area from early Friday to early Saturday, the company is gearing up for potential power outages. High winds are forecasted to reach speeds of 50-75 mph in regions such as Ohio Edison and West Penn Power, creating a hazardous situation for both customers and utility crews alike.

Monitoring Conditions and Safety Protocols

Ongoing assessments are being made by FirstEnergy as they keep a close eye on wind forecasts that could lead to downed trees and power lines. This impending storm, set to peak Friday afternoon through the evening, poses significant challenges as large gusts can impede restoration efforts, particularly when winds exceed 40 mph, preventing crews from using bucket trucks.

To manage the storm's impact effectively, FirstEnergy has activated a continuous incident command structure. This ensures that teams across their service area can coordinate efforts quickly and adapt to changing conditions. The company is in contact with other utilities and outside contractors to mobilize additional resources, such as internal crews and damage assessors, ready to respond as situations unfold.

Restoration Process Explained

FirstEnergy has a systematic approach when it comes to restoring power post-storm. Here’s how they prioritize restoration efforts:
1. Clear Hazards: Safety comes first, with crews clearing downed power lines and trees to ensure safe access to affected areas.
2. Repair High-Voltage Lines: They focus on restoring power to high-voltage lines that supply electricity to local areas.
3. Critical Facilities: Immediate attention is given to public service facilities to minimize disruptions.
4. Widespread Outages: Areas with a higher number of affected customers receive priority restoration.
5. Localized Issues: Finally, individual customer concerns are addressed to restore power as quickly as possible.

Keeping Customers Informed and Safe

During this severe weather event, FirstEnergy emphasizes the importance of customer preparedness. Here are some recommended actions:

• - Secure Outdoor Items: Ensure that garbage cans, furniture, and other loose items are safely stored away to prevent them from becoming projectiles.
• - Charge Devices: Keep mobile phones and essential devices charged in case of power loss.
• - Prepare Emergency Supplies: Have flashlights, batteries, and a radio accessible, as these can be vital during outages.
• - Store Water: If reliant on a well pump, ensure you have sufficient water supplies.
• - Stock Non-Perishable Foods: Keep easy-to-prepare meals that don’t require cooking.
• - Avoid Downed Lines: Maintain a safe distance from downed power lines and report them to emergency services.
• - Keep Away from Trees: Stay clear of trees and utility poles during high winds to avoid falling hazards.

How to Report an Outage

If you experience a loss of power during the storm, FirstEnergy provides several ways to report outages:

• - Call 1-888-LIGHTSS (1-888-544-4877)
• - Text OUT to LIGHTS (544487)
• - Visit the “Outages” section on firstenergycorp.com

Stay Updated

For real-time updates on outages:

• - Text REG to 544487 to enroll for outage alerts and then text STAT for status updates.
• - Log in to your online account for personalized information.
• - Check out the outage map available on their website.

FirstEnergy Corp. (NYSE: FE) is committed to providing reliable energy services and ensuring the safety of its customers across its vast service area, which extends across several states, including Ohio, Pennsylvania, and New Jersey. They illustrate their commitment to operational excellence and integrity by being well-prepared for severe weather events like the storm ahead.

For more updates, follow FirstEnergy on their official social media channels.