LivePerson Welcomes Christopher Mina as Chief Technology Officer for Enhanced Customer Engagement
On December 17, 2024, LivePerson (Nasdaq: LPSN), a prominent player in conversational AI and digital transformation, announced the significant appointment of Christopher Mina as the company's new Chief Technology & Product Officer. This strategic move aims to accelerate the company’s growth and enhance customer engagement through innovative AI-driven solutions.
Christopher Mina brings with him a wealth of experience, having previously held pivotal roles at Vonage where he directed product strategy for the Global Apps business, covering both Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). His astounding journey in technology and product development began at LivePerson itself, where he was instrumental in driving the company's voice-related initiatives. Mina's past achievements include overseeing the integration of several key acquisitions and advancing voice AI technologies within the company.
John Sabino, the Chief Executive Officer of LivePerson, expressed confidence in Mina’s appointment, stating, "Chris brings not only a wealth of knowledge regarding digital communication but also a strategic lens to leverage AI across all customer engagement channels. His expertise will undoubtedly invigorate our approach as we evolve and enhance how we connect with consumers."
Mina's background in guiding major global enterprises through large-scale digital transformations uniquely positions him to lead LivePerson's product vision. He will direct the company's engineering efforts to prioritize high transactional volumes, ensuring the technology can cater to the demands of leading brands like HSBC, Chipotle, and Virgin Media, who already rely on LivePerson’s award-winning Conversational Cloud platform.
Reflecting on his return to LivePerson, Mina said, "The opportunity to guide product strategy at LivePerson is incredibly exciting. Our combination of digital expertise and advanced AI technologies is already resulting in significant progress for our clients. My goal is to unlock even more value, ensuring our customers can engage meaningfully through every voice and digital touchpoint."
LivePerson has seen substantial growth, operating nearly one billion conversational interactions monthly. As the demand for personalized customer experiences intensifies, the company's focus on innovation in conversational AI puts it at the forefront of the industry. Fast Company recently recognized LivePerson as the #1 Most Innovative AI Company in the world, evidencing its impact on businesses navigating customer engagement challenges.
In this context of rapid evolution, the appointment of a seasoned leader like Christopher Mina highlights LivePerson's commitment to enhancing its offerings and ensuring that businesses can harness the power of conversational AI effectively. Companies looking to transform their customer engagement strategies are set to benefit significantly from Mina’s leadership and LivePerson's advanced technologies. For more insights into how LivePerson is changing the narrative in customer engagement, visit liveperson.com.
Christopher Mina brings with him a wealth of experience, having previously held pivotal roles at Vonage where he directed product strategy for the Global Apps business, covering both Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). His astounding journey in technology and product development began at LivePerson itself, where he was instrumental in driving the company's voice-related initiatives. Mina's past achievements include overseeing the integration of several key acquisitions and advancing voice AI technologies within the company.
John Sabino, the Chief Executive Officer of LivePerson, expressed confidence in Mina’s appointment, stating, "Chris brings not only a wealth of knowledge regarding digital communication but also a strategic lens to leverage AI across all customer engagement channels. His expertise will undoubtedly invigorate our approach as we evolve and enhance how we connect with consumers."
Mina's background in guiding major global enterprises through large-scale digital transformations uniquely positions him to lead LivePerson's product vision. He will direct the company's engineering efforts to prioritize high transactional volumes, ensuring the technology can cater to the demands of leading brands like HSBC, Chipotle, and Virgin Media, who already rely on LivePerson’s award-winning Conversational Cloud platform.
Reflecting on his return to LivePerson, Mina said, "The opportunity to guide product strategy at LivePerson is incredibly exciting. Our combination of digital expertise and advanced AI technologies is already resulting in significant progress for our clients. My goal is to unlock even more value, ensuring our customers can engage meaningfully through every voice and digital touchpoint."
LivePerson has seen substantial growth, operating nearly one billion conversational interactions monthly. As the demand for personalized customer experiences intensifies, the company's focus on innovation in conversational AI puts it at the forefront of the industry. Fast Company recently recognized LivePerson as the #1 Most Innovative AI Company in the world, evidencing its impact on businesses navigating customer engagement challenges.
In this context of rapid evolution, the appointment of a seasoned leader like Christopher Mina highlights LivePerson's commitment to enhancing its offerings and ensuring that businesses can harness the power of conversational AI effectively. Companies looking to transform their customer engagement strategies are set to benefit significantly from Mina’s leadership and LivePerson's advanced technologies. For more insights into how LivePerson is changing the narrative in customer engagement, visit liveperson.com.
Topics Business Technology）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.