DXC Technology Unveils Its First Client Experience Center in the Philippines to Drive AI Innovation

DXC Technology Inaugurates Its First Client Experience Center in the Philippines

DXC Technology, a prominent global leader in IT services, has recently inaugurated its first Client Experience Center in Taguig City, within the metropolitan area of Manila. This initiative marks a significant step in expanding the company’s footprint across Asia, aiming to enhance collaboration and innovation in artificial intelligence (AI).

Strategic Investment in AI and Customer Interaction

The newly opened center is designed to be a hub for interaction between DXC's clients, partners, and employees, emphasizing the company’s long-term commitment to its client base in the Philippines. With a workforce of around 7,000 in the region, this facility is expected to boost collaboration and hasten the delivery of cutting-edge AI solutions, reinforcing DXC’s strategy centered around artificial intelligence.

Ramnanth Venkataraman, President of Consulting and Engineering Services at DXC, stated, "This center takes advantage of the exceptional talent within DXC's workforce in the Philippines and the growing interest from our clients in AI-based solutions." This development demonstrates how DXC collaborates with global clients to lead transformations and tackle future challenges.

Features of the Client Experience Center

The Client Experience Center will serve as a co-creation space where solutions combining AI with traditional business technology services can be developed and implemented. It houses a dedicated AI Incubation Center focused on innovating groundbreaking solutions that integrate advanced technologies into business processes. Moreover, the center includes a 24/7 Security Operations Center that employs AI for monitoring, identifying, and responding to potential security threats across DXC's global customer base.

Supporting Local Education Initiatives

In conjunction with the center's inauguration, DXC also collaborated with Baby and Moms PH to provide refurbished laptops to secondary school students at the Industrial Valley Complex (IVC) in Marikina City. This initiative, part of DXC's Digital Futures Program, aims to empower students by improving their access to technology and enhancing their educational opportunities. Jack Madrid, the president and CEO of the IT and Business Process Association of the Philippines, praised DXC's ongoing growth and its commitment to training a workforce adept in transformative technologies like AI.

DXC's Long-term Commitment to the Philippines

DXC has established a robust presence in the Philippines over the decades, supporting clients in critical sectors such as retail, manufacturing, insurance, banking, automotive, and public service. The opening of this Client Experience Center underscores DXC’s dedication to nurturing talent and fostering innovation in the region.

Moreover, the new center strengthens DXC's AI delivery network following the recent openings of centers in Detroit, Halifax, Buenos Aires, and the company's AI Competency Center in Warsaw. As DXC continues to expand its global services, the Philippines remains an essential part of its strategy to leverage local talent and enhance client satisfaction across its service offerings.

For more information about DXC Technology and the new Client Experience Center, visit www.dxc.com.

Conclusion

The launch of the Client Experience Center in the Philippines is a testament to DXC Technology's commitment to growth and innovation in artificial intelligence, highlighting the increasing importance of collaboration between technology providers and their clients. This center is not just a physical space; it represents a strategic approach to shaping the future of business technology and client relations in the digital age.