Horatio Achieves Remarkable Success at the 2025 Stevie American Business Awards

In an impressive display of achievement, Horatio, a leading modern outsourcing company, has been honored with both gold and bronze medals at the prestigious 2025 Stevie® American Business Awards. Recognized for its innovative approach to customer experience (CX) services, Horatio was celebrated in the 23rd annual awards ceremony, reaffirming its status as a transformative force in the business process outsourcing (BPO) industry.

The accolades included a gold medal awarded to Jose Herrera, Horatio's CEO, for his leadership as the Founding Team of the Year in the Consumer Services sector, as well as a bronze medal recognizing Herrera as Customer Service Executive of the Year. This dual recognition not only highlights individual excellence but serves as a testament to the hard work and commitment of the entire Horatio team.

Jose Eduardo Herrera expressed his gratitude upon receiving the awards, stating, "It’s an incredible honor to be recognized by the Stevie® Awards. Receiving gold for our founding team and bronze for Customer Service Executive of the Year reflects the hard work, resilience, and heart that our entire organization puts into our work every day. I'm proud to lead such an extraordinary team as we continue to grow and redefine excellence in customer experience."

The American Business Awards are known for their rigorous judging process, with more than 3,600 nominations reviewed by over 250 professionals from around the world. The average scores determined the winners, making this recognition especially significant within the competitive landscape of U.S. businesses.

Founded in 2018 by Herrera alongside COO Alex Ross and CFO Jared Karson, Horatio has quickly established itself as a trusted partner for digital-native clients spanning various sectors, including e-commerce, healthtech, fintech, and hospitality. The company has seen rapid growth, expanding its international footprint significantly over recent years. Just last year, it moved to a larger New York headquarters and opened new offices in the Dominican Republic and Colombia to enhance its service capabilities for U.S. and Latin American markets.

With the ongoing commitment to driving innovation and economic development in these regions, Horatio aims to set the standard for customer service and optimize business processes for leading startups and enterprises. The company's achievements have attracted recognition, ranking #18 on Inc. Magazine's list of the Fastest-Growing Private Companies in the Northeast Region for 2024, and being named the #1 best place to work in its sector by Mercado Media Network.

Horatio's focus on creating a positive work environment, employee well-being, and regional growth has played a crucial role in its success. With a commitment to excellence and community engagement, the company's vision goes beyond just business growth; it aspires to make a meaningful impact.

To learn more about Horatio and its pioneering approach to customer service and BPO services, visit hirehoratio.com or follow them on their social media channels @HireHoratio and @HireHoratioRD for updates on their latest initiatives and achievements.

As Horatio sets its sights on continued growth, it reminds us that fostering talent, innovating customer solutions, and prioritizing service excellence are key components to thriving in today's ever-evolving business landscape.