#Japan #Tokyo #Neighborhood Work #TORIST #T-Local

Neighborhood Work and TORIST Collaboration

In a significant move to modernize local operations, Neighborhood Work, a company recognized for its platform facilitating on-site work through local residents, has announced a partnership with TORIST, a firm specializing in Business Process Outsourcing (BPO) and digital transformation services. This collaboration aims to streamline on-the-ground tasks for enterprises and local governments, addressing critical issues such as labor shortages and the pressing need for operational efficiency.

The partnership is set to launch in November 2025, with a clear focus on improving the quality and efficiency of field operations through a new model that combines Neighborhood Work's local workforce network with TORIST's expertise in operational design and data utilization.

Background to the Collaboration

As Japan faces challenges related to a declining birthrate and an aging population, acquiring and maintaining a reliable workforce for on-site operations has become increasingly problematic for both businesses and public sector organizations. The rising costs associated with travel and indirect expenses pose a further barrier, complicating the delicate balance between maintaining operational costs and focusing on core business objectives.

Neighborhood Work has developed an innovative short-term, location-focused matching platform that allows residents across Japan to engage in local work for as little as 15 minutes. This initiative supports a variety of sectors including real estate, advertising, transportation, infrastructure, and municipal services.

On the other hand, TORIST has established itself as a leader in BPO, business design, sales support, and analytical services, aiding companies in enhancing efficiency through project management and data analytics. The collaborative effort seeks to leverage the strengths of both companies to tackle "last-mile operations," which include on-site inspections, surveys, and photography, ensuring high-quality outcomes across the nation in a timely manner.

Goals of the Partnership

The collaboration between Neighborhood Work and TORIST aims not only at operational improvement but also at translating these advancements into actionable outsourcing models. By merging Neighborhood Work's decentralized operational capabilities with TORIST's analytic acumen and quality control techniques, the partnership will pave the way towards a digital transformation (DX) and managed services approach.

Moreover, TORIST plans to introduce a new line of its solution brand, the T-series, branded as T-Local. This service will be specifically tailored to support local infrastructure and governmental operations, ensuring sustainable management of on-site tasks.

Commentary on the Partnership

Shinsuke Kuno, CEO of TORIST, shared his enthusiasm about the partnership, noting, "By combining Neighborhood Work's extensive network with our advanced operational design and analytical capabilities, we can transform field operations into a system where outcomes are transparent and measurable. This initiative is pivotal in creating a new societal model that enables local communities to resolve challenges collectively."

Meanwhile, Hiroshi Nakamura, CEO of Neighborhood Work, expressed his vision, stating, "We have been committed to creating a system that empowers individuals who want to work but lack opportunities. Through this partnership with TORIST, we can extend our platform's impact beyond just job matching, ultimately facilitating the DX transformation in local operations, thereby introducing innovative working styles across the country that leverage community strengths."

Company Profiles

• - Neighborhood Work Inc.

Official Website: gokinjowork.jp
Headquarters: 3-3-1 Nishishinbashi, Minato-ku, Tokyo
Established: February 2020
Representative Director: Hiroshi Nakamura
Capital: 10 million JPY (as of December 2023)
Services: Operation of a micro-work platform utilizing local workers.

• - TORIST Inc.

Official Website: torist.co.jp
Headquarters: 3-6-6 Meieki Minami, Nakamura-ku, Nagoya
Established: June 12, 2015
Representative Director: Shinsuke Kuno
Services: BPO, business design, operational support, and AI solutions.