#India #Hyderabad #ValueLabs #AiDE #Enterprise OS

ValueLabs' Transformation into the Enterprise OS of the Agentic Era

In a bold move that sets the stage for future innovation, ValueLabs, a prominent global player in technology services and AI solutions, announced its plan to evolve into an Enterprise Operating System (Enterprise OS) suited for the agentic era. This strategic shift is predominantly built on the AiDE® platform, which has come a long way since its inception aimed at expediting software delivery.

A New Vision for Work

Arjun Rao, founder and chairman of ValueLabs, emphasizes that the transition is not merely about adopting new tools; it embodies a complete rethinking of operational practices—how work is conducted, how learning takes place, and how results are achieved. Rao states, “We are not merely implementing AiDE®; we are becoming AiDE®.” He encourages other companies to adopt similar paradigms to deepen their AI-driven methodologies.

Comprehensive Restructuring

With this transformation underway, ValueLabs is integrating AiDE® across various core business functions. This includes:

• - Product Development Lifecycle: Utilizing agents to enhance product management, design, architecture, programming, testing, root cause analysis, deployments, and Site Reliability Engineering (SRE).
• - Customer Support: Streamlining services such as onboarding, account management, claims management, IT services, and general customer assistance.
• - Sales Operations: Leveraging Sage, a suite of AiDE®-powered agents, for lead generation, proposal creation, and tracking workflows through the AiDE Marketplace.
• - Recruitment Process: Transitioning to an AI-driven pipeline that manages screening, scheduling, and onboarding processes with minimal human intervention, creating a seamless experience for both applicants and HR teams.

The Role of Pipe

An essential part of this ongoing evolution is Pipe, ValueLabs' internal platform designed for collaboration and orchestration. Once operational, Pipe will work in tandem with AiDE® to establish a comprehensive control system for the organization. The integration aims to provide real-time, dialog-driven, adaptive interfaces for triggering actions, connecting teams, and automating processes—whether it’s resolving customer issues, generating proposals, or managing internal workflows. Together, AiDE® and Pipe are set to construct the intelligent backbone of the enterprise.

Sam Alva, Managing Director at ValueLabs, states, “We aren’t just automating processes; we are advancing towards autonomy.” The applications developed on the AiDE platform facilitate orchestration across various teams, allowing systems to handle routine tasks and only escalate matters requiring human judgment. This liberates staff to focus more on creativity and strategic initiatives.

ValueLabs' Roadmap

Looking to the future, ValueLabs has mapped out its implementation strategy, which includes:

• - Launching the AiDE Marketplace: A searchable layer of agent-driven applications central to core business functionalities.
• - Utilizing Sage: Showcasing a streamlined, AI-native approach to market entry.
• - Activating Pipe and AiDE®: Demonstrating the future capabilities of intelligent enterprises.

This strategic pivot places ValueLabs at the forefront of a new operational model characterized by distributed decision-making, agent-based governance, and intelligent escalation systems. Through this pioneering approach, the company anticipates not only streamlining its internal workflows but also providing a model for customers to build their own AI-native operations.

About ValueLabs

Founded in 1997, ValueLabs specializes in agent-driven AI services, enabling organizations to redefine themselves as AI-native entities. Central to this transformation is AiDE®, the company's proprietary platform and the envisioned Enterprise Operating System for the agentic era. AiDE® seamlessly integrates custom autonomous AI agents into software development, business operations, analytics, and strategic workflows. Currently, ValueLabs employs over 7,000 professionals, serving more than 300 commercial clients globally, leveraging AiDE® and innovative service delivery models to enhance productivity, agility, and sustainable competitive advantages. For more information, visit ValueLabs Contact Us.