Batteries Plus Honors Franchisees for Exceptional Customer Service
Batteries Plus is on a mission to establish itself as the go-to expert for battery and power solutions, and recently, they celebrated the achievements of their franchise owners at the annual PlusCon convention. The franchise awarded honors to three store owners who have shown an exceptional commitment to exemplary customer service, reinforcing the company's focus on customer satisfaction.
During this year’s event, three franchise owners stood out among their peers, receiving the highly coveted Customer Service Award. These awards are based on customer loyalty metrics and the franchisees' dedication to providing an excellent service experience. The winners included Rob Richardson from Lafayette, CO; Mike Branz from Rancho Cucamonga, CA; and Rob Weghorst from Suffolk, VA. This year marked a significant milestone for Batteries Plus, as more franchise owners qualified for the Sales Achievement Awards than ever before, a clear indication of the increasing quality and competitiveness within the franchise network.
A Commitment to Customer Service
Scott Williams, CEO of Batteries Plus, emphasized that the award represents trust built within the community by franchisees. “Every time a customer walks into one of our stores,” he stated, “they can expect real human expertise and a helpful experience from people they trust.” The recognition at PlusCon is part of the company's ongoing campaign, “Experts in Charge,” which highlights the competitive advantage offered by knowledgeable employees and personalized customer support.
Throughout the event, Batteries Plus emphasized the importance of establishing strong relationships with customers, particularly with commercial partners. This approach sets Batteries Plus apart in a crowded marketplace, showcasing the hands-on service and in-depth technical know-how of its franchise owners.
Rising Competition and Standards
This year’s achievements signal a pivotal shift for Batteries Plus, highlighting the brand's increasing competitiveness in the industry. The growing number of top-performing franchisees exemplifies a culture of high achievement that has gained momentum within the franchise system. Joe Malmuth, Batteries Plus's Chief Development Officer, remarked, “Our franchisees continue to impress us by raising the bar year after year. This year, we saw more top performers than ever before, indicating a competitive culture that thrives within our network.”
As one of the leading battery and power solutions service centers in the United States, Batteries Plus has built its reputation on not only essential products and services but also on fostering a community of purpose-driven entrepreneurs. The franchise is dedicated to attracting individuals who are passionate about delivering innovative solutions to their local communities.
Future Opportunities for Franchisees
The recognition of outstanding franchisees is not just a formality but an essential part of the company's ethos, which values and encourages commitment to service excellence. Batteries Plus is actively seeking new franchise opportunities and potential partners who are eager to contribute to the service-oriented culture it champions. For those interested in joining this growing network, more information can be found at
batteriesplusfranchise.com.
About Batteries Plus
Batteries Plus is the nation’s leading service provider for battery and power solutions, boasting an extensive selection of products, technical expertise, and tailored services available through over 800 locations nationwide. With headquarters in Hartland, Wisconsin, Batteries Plus, owned by Freeman Spogli, remains dedicated to offering reliable power solutions to reduce downtime for both commercial and residential customers. For more details on Batteries Plus and its franchising opportunities, visit
batteriesplusfranchise.com.
Media Contact
Meg Ryan
Fishman Public Relations
Email:
meg.ryan@example.com
Phone: 847-945-1300 ext. 264