How Kosei Kigyo Implemented HotProfile for Digital Transformation Success

Case Study: Kosei Kigyo's Use of HotProfile for DX Promotion

Introduction to Kosei Kigyo

Kosei Kigyo, founded in 1957 and based in Sapporo, Hokkaido, has a comprehensive approach to waste management. They collect, transport, and process industrial waste while striving for a resource-circulating society. Their slogan, "Necessary Work Done Right," encapsulates their wide range of services, including maintenance of water supply and drainage systems, environmental consultancy, road cleaning, and civil engineering projects.

Recently, the company published a case study detailing how they improved their operations with the adoption of HotProfile, a cloud-based business card management and sales support tool developed by Hammock.

The Challenge: Addressing Security Risks and Efficiency Issues

Before HotProfile's implementation, Kosei Kigyo relied on a paper-based card management system, which posed significant risks, including:

- Security vulnerabilities from personal management of business cards
- Dispersed information, hampering personnel management and knowledge transfer
- Sales information tied to individuals without becoming a corporate asset

Due to extensive transactions with the city of Sapporo, compliance and security enhancements became pressing needs, prompting Kosei Kigyo to consider a more robust business card management system. They recognized the necessity of utilizing business card data as a corporate resource to strengthen relationships with existing customers.

Choosing HotProfile: The Right Tool for the Job

After evaluating several business card management systems, Kosei Kigyo selected HotProfile for several key reasons:

- Integration capability with OTSUKA GATE, an IDaaS by Otsuka Shokai
- Strong security infrastructure for centralized management of card information
- Built-in SFA functionalities enhancing sales efficiency

Both the security and functionality offered by HotProfile appealed significantly to Kosei Kigyo, aligning with their goals for operational excellence.

Implementation Outcomes

Since adopting HotProfile, Kosei Kigyo has realized numerous benefits aimed at enhancing security, operational efficiency, and reducing personnel-related issues:

- Enhanced security through role-based access control and IDaaS integration
- Up-to-date management of client contacts, bolstering customer relationships
- Simplification of bulk card data entry from multi-functional printers, reducing search efforts by up to 90%
- Improved visibility of sales activities and heightened awareness of asset management through dashboard utilization

A Comment from Kosei Kigyo

Yusuke Yashoshima, Deputy Manager at Kosei Kigyo's DX Promotion Division, commented, "Our DX initiatives aim at 'visualizing information.' By consolidating scattered data across various business locations and utilizing it for our sales strategies, we not only enhance work efficiency but also drive data-based sales activities. Our collaborative efforts in reducing waste in operational procedures continue with the use of HotProfile, which we see as pivotal in enhancing sales productivity and overcoming personnel-based knowledge gaps."

About Kosei Kigyo

For more information, visit Kosei Kigyo's official site.

HotProfile: Transforming Sales and Management

HotProfile is designed to strengthen sales teams and enhance revenue through effective business card management. By streamlining new customer acquisition, business card oversight, and sales assistance processes, users can leverage customer data to create impactful sales strategies. The solution provides essential information for both front-line sales staff and management, driving productivity and revenue growth.

About Hammock

Hammock is a software manufacturer specializing in solutions for businesses. Their mission is to create innovative experiences powered by technology, aiming to solve client challenges swiftly and efficiently. Headquartered in Shinjuku, Tokyo, Hammock continues to deliver high-quality solutions tailored to meet the unique needs of their clients.