Omron Enhances Care Management Quality Using ICT, Reducing Work Hours by Up to 37%

Enhancing Care Management Through ICT

Omron Corporation, headquartered in Kyoto, Japan, has been making significant strides in improving the quality of care management for the elderly. As part of a project funded by the Japanese government’s Digital Rural City National Plan, known as the Digital Implementation Type, Omron is implementing a digital solution called "Harekuru With." This initiative aims to enhance preventive care management and relieve the burdens faced by staff at community-based care centers.

Project Goals

The primary goal of this initiative is to utilize digital technologies, including AI, to elevate the assessment processes carried out by staff at community care centers. By enhancing these assessments and reducing the workload on staff members, the project aims to support the independence of the elderly effectively.

Implementation Details

1. Advanced Assessments: By leveraging AI and digital technologies, the project will refine community assessments.
2. Support for Creating Preventive Plans: Staff will receive assistance in analyzing assessment results, facilitating effective and efficient preventive plan formulation.
3. Integration with Benefit Management: The initiative also includes plans to connect with benefit management and billing functionalities.

Duration

The project runs from June 28, 2024, to March 31, 2025.

Key Results Achieved

Utilizing ICT for developing preventive plans has shown notable improvements in the quality and efficiency of work conducted at community care centers. The analysis of data through ICT has proven beneficial in understanding local conditions, identifying challenges, and planning effective strategies.

Survey Insights

- Survey 1: 100% of participating staff reported noticeable enhancements in the quality of their work owing to ICT integration.
- Survey 2: The average time spent on care management tasks was reduced by as much as 37% after integrating ICT tools for assessments and preventive plan development.
- Survey 3: Respondents confirmed that using ICT has led to more advanced assessments and effective collaboration with elderly clients. Data utilization was also confirmed to be beneficial for project evaluations and identifying local community challenges.

Feedback from Participants

- Quality of Care Management: Care managers have reported being able to conduct thorough analyses of clients' challenges and devise comprehensive plans that incorporate insights from rehabilitation professionals on physical strength and mobility.
- Time Efficiency in Assessments: Participants noted that using tablets for assessments takes about 30-40 minutes per individual, significantly speeding up the process compared to previous methods, which often took over a day to complete.
- Data-Driven Evaluation: Participants indicated that analyzing data objectively allows for improved insight into community needs and service efficiency, paving the way for actionable plans based on their findings during cross-municipal meetings.

Oita Prefecture's Comments

From the government’s perspective, the project has successfully standardized assessments through digital technologies, confirming tangible efficiency gains. By analyzing the data accumulated in the system, new avenues for future initiatives have emerged that could further enhance comprehensive care projects.

Looking Ahead

Despite initial concerns about the complexity of the system and operational challenges, there are plans for training sessions to assist users in adapting to the technology. Omron is committed to continuing effective and efficient approaches to preventive care, contributing to extended healthy life spans in community settings.

Omron's Vision

Omron has a long-term vision known as SF2030, which focuses on addressing social challenges, such as the advancement of a digital society and extending healthy life spans. Through their ICT services and data analysis efforts, the company aims to maximize the effectiveness of elderly care management strategies undertaken by local municipalities and community care centers, reducing the burden on staff.

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About Omron Corporation

Founded in 1933, Omron Corporation is a leading automation company based on its distinctive “Sensing & Control + Think” technology. With around 27,000 employees operating in over 130 countries, Omron is committed to contributing to the betterment of society through innovative solutions across several sectors, including control equipment, healthcare, societal systems, and electronic components. For more details, visit Omron Official Website.