Nexthink Japan's Vision for Enhancing Digital Employee Experience in 2026

A New Era in Digital Employee Experience

As we usher in the year 2026, a pivotal moment for Nexthink Japan, I, Takeshi Hagino, the president, would like to extend warm New Year’s greetings to everyone.

In recent years, the necessity for Japanese companies to transform their productivity has become increasingly critical. Responding to this, Nexthink established its Japanese subsidiary in June 2025, marking a significant commitment to the Japanese market. This development allows us to engage deeply with the unique IT environments and work styles of Japanese businesses, enabling us to provide value through Digital Employee Experience (DEX) more swiftly than ever before.

Since the establishment of our Japanese entity, we have been broadening our ecosystem and expanding our reach through collaboration with esteemed partners like NTT Data, Accenture, Internet Initiative Japan, Technos Japan, and Daiwabo Information System. Currently, several leading corporations in Japan are already conducting implementation tests of our solutions. This situation highlights the burgeoning recognition of DEX as a crucial management challenge for Japanese enterprises.

According to a report conducted by Nexthink, deficiencies in DEX lead to significant time losses across organizations, amounting to an average of 470,000 hours annually. With an average employee count of 13,500 within the companies surveyed, this translates to approximately 35 hours of productivity loss per employee per year. Based on Japan's average hourly wage of 1,270 yen, this represents an economic loss amounting to roughly 600 million yen annually.

Despite many organizations showing interest in improving operational efficiency and productivity through AI, they still regard DEX—the foundational digital environment supporting these efforts—as merely a