#USA #Dallas #Everest Group #AI consulting #SDG Group

SDG Group Honored for Service Excellence

On October 14, 2026, the SDG Group, a globally recognized consulting firm specializing in data and AI, celebrated a significant achievement as it received the ‘Voice of the Customer Honor – Service Excellence’ at the Everest Group's annual Elevate conference held in Dallas. This award stands as a testimony to SDG Group's commitment to exceptional client service, validated by feedback from over 700 customers who evaluated their experiences with the firm.

The Voice of the Customer Honor specifically highlights service providers that excel in client management, operational efficiency, and proactive engagement. For SDG Group, this recognition not only affirms their consistent performance but also reinforces the trust they have established with their clients over time.

Antonio Torrado, Global Director of Alliances at SDG Group, expressed his sentiments regarding the recognition, stating, "Being acknowledged through the voice of our customers is the most meaningful validation we could receive." He emphasized that their partnership approach ensures that they meet the complex challenges of data and AI initiatives, reflecting the dedication of teams worldwide who strive to earn client trust every day.

What This Recognition Means for Clients

The rigorous evaluation by Everest Group focused on three core areas based on client experiences:
1. Client Management: SDG Group showcases a deep understanding of client industries and data management, staying engaged from the initiation to the completion of projects.
2. Ease of Doing Business: Clients have reported that interactions with SDG are streamlined, allowing for quick project initiation and smooth operation even in complex scenarios.
3. Proactive Engagement: The firm has been recognized for anticipating client needs, frequently offering innovative solutions proactively, especially as the dynamics of AI continue to evolve.

At the heart of SDG Group’s success lies their strategic "three pillar" model, which integrates comprehensive business domain expertise, technical skills, and specialized practice knowledge to accelerate project outcomes. This approach is enhanced by a vast portfolio of proprietary tools and frameworks that prioritize customer results from the outset.

Samuel Martinez, Managing Director of SDG Group USA, further commented on this achievement by stating, "Our clients in the U.S. and across the globe are facing rapid changes in their data demands driven by AI, and they require a partner who is as attentive as it is capable."

A History of Recognition

This accolade isn't SDG Group's first acknowledgment by Everest Group; they were previously highlighted as a Leader in the 2024 Analytics and AI Services Specialists PEAK Matrix. In the words of Jimit Arora, CEO of Everest Group, “We are proud to recognize the 2026 Everest Group Elevate Honorees in Dallas. These awards are based on independent research and objective evaluations regarding excellence across the industry.”

About SDG Group

SDG Group stands at the forefront of global consulting, focusing on empowering organizations to #GoBeyond with data and AI solutions. With a robust workforce of over 2,000 employees distributed across North America, Europe, and the Middle East, innovation and cutting-edge technology lie at the company's core. Its forward-thinking agentic AI brand, Orbitae, bridges the gap between disparate enterprise data and operational AI agents, deploying secure AI capabilities in diverse environments, including cloud, on-premises, and hybrid setups.

For further details, success stories, and insights into their initiatives, visit SDG Group’s website or engage with them on LinkedIn, Instagram, and YouTube.