Zehitomo Achieves Milestone of 2 Million Quotation Requests

Zehitomo Surpasses 2 Million Quotation Requests

Zehitomo, a prominent lifestyle matching service operated by Zehitomo Inc., headquartered in Shinagawa, Tokyo, has successfully reached an impressive milestone; over 2 million quotation requests as of September 2025. This achievement underscores the growing demand for various services in today’s society, influenced by an increasing inclination towards personal investment and the expansion of housing-related systems.

Background of Growth

In recent years, more individuals have been dedicating time and resources to areas such as education and health, driven by a collective aspiration to enrich their lives. This trend is clearly reflected in the types of requests submitted to Zehitomo, encompassing a diverse array of categories. Notably, sectors related to language learning, music, fitness, and beauty have seen consistent growth.

Furthermore, with an increasing focus on comfort and security in homes, there’s been a significant rise in requests for home-related services, particularly renovations. Zehitomo’s continuous enhancements in functionality and support systems have aligned perfectly with these social changes, leading to the achievement of 2 million total quotation requests. Here, the term 'quotation requests' refers specifically to the consultations where users request estimates or services from professionals on the Zehitomo platform.

Key Initiatives Supporting Growth

To attain this remarkable milestone, Zehitomo has implemented several crucial enhancements:

Implementation of AI Automated Response

To rapidly address inquiries from clients, an automated initial response system has been established. This innovation has alleviated the burden on professionals, enhancing response rates and conversion rates. Consequently, matching across diverse domains like learning, health, and home improvements has become more seamless.

UX/UI Improvements

The experience for users seeking services has been streamlined through significant UX/UI improvements. The search interface and request forms were completely revamped to facilitate easy comparisons of multiple options, allowing users to find suitable professionals without hesitation, thus broadening the customer acquisition opportunities for professionals.

Expansion and Reorganization of Categories

By analyzing the nature of requested services, Zehitomo has improved its ability to present relevant options tailored to emerging needs. This capability enables the platform to address previously overlooked specific requests, resulting in higher satisfaction for both clients and professionals.

Enhanced Transparency with Reviews and Performance Data

User feedback and documented experiences from past engagements are now presented more clearly, fostering a sense of security for first-time users. This transparency helps build trust and encourages repeat business from both clients and professionals.

Conclusion

Exceeding 2 million quotation requests signifies Zehitomo’s establishment as a reliable platform catering to diverse consumer needs. Moving forward, the company aims to advance services across various sectors, including home improvement, fostering valuable connections between users and professionals in line with its vision of creating a society where individuals can pursue their aspirations effortlessly.

Join the Zehitomo Team

Zehitomo is actively seeking new team members! If you want to help create the Dream Team with us, check out the recruiting details here: Zehitomo Recruiting

About Zehitomo

Connecting users with professionals who can fulfill their needs, Zehitomo serves as a platform for individuals seeking services from a broad range of experts including photographers, yoga instructors, and home renovation contractors. By allowing users to specify their conditions, our AI swiftly matches them with the most suitable providers.

Our business model eliminates traditional transaction fees! Both users and professionals benefit from a zero-fee system, allowing professionals to retain their entire earnings while users avoid unnecessary costs. The platform's fee structure is designed so that professionals incur minimal costs while pursuing new clients.

AI-driven speed matching, developed in 2019, efficiently connects clients with professionals based on specific criteria such as location, project timing, budget, etc. This feature has received positive feedback from both users and providers alike, showcasing its effectiveness.

Leveraging eight years of accumulated data, we offer dedicated support for branding and client acquisition, ensuring our professionals thrive in their web marketing and sales endeavors.

Company Overview

- Company Name: Zehitomo Inc.
- Website: Zehitomo
- Business Activities: Planning, development, and operation of the customer acquisition platform 'Zehitomo'
- Location: 11th Floor, Gotanda TOC Building, 22-17 Nishi-Gotanda 7-chome, Shinagawa, Tokyo
- CEO: Yuichiro Miura
- Founded: August 2015