#Hitachi Solutions #Cardi Award #SuccessGAKO

Cardi Award 2025: Honoring the Best in Customer Success

On November 27, 2025, Success Lab Co., Ltd., which operates the SuccessGAKO program, announced the winner of the Cardi Award 2025. This initiative is dedicated to acknowledging individuals who have made significant contributions to customer success and created substantial value through practical applications within their companies. This year, the esteemed laureate is Seishi Seki of Hitachi Solutions Create.

The Cardi Award Explained

The Cardi Award is designed to enhance the competitive edge of Japanese businesses in the digital age by honoring individuals who have championed customer success. The award seeks to highlight those who have successfully transformed their organizations and delivered outstanding value to their clients through effective practices in customer success.

Throughout the SuccessGAKO program, which included about 590 participants from diverse industries, each nominee presented their company’s initiatives and progress in four categories: challenge, change, outcomes, and contributions. After a careful evaluation and voting process, Seishi Seki emerged as the winner, reflecting not only his efforts but also his commitment to advancing customer success within his organization.

Seishi Seki’s Journey

Seishi Seki (featured in the accompanying photo) has actively engaged with the SuccessGAKO program, completing