Dramatic Improvement in Appointment Rates for Jasmy with TSUMUGU WORKS Inside Sales Support

In the competitive tech landscape, companies are constantly on the lookout for effective strategies to enhance their sales performance. TSUMUGU WORKS, based in Shinjuku, Tokyo, has successfully achieved remarkable results for Jasmy Inc., a company dedicated to promoting data democratization utilizing IoT and blockchain technology.

Background of the Challenge

Jasmy faced a significant challenge in effectively reaching out to potential customers due to limited sales resources. With a desire to foster deeper connections with their audience, they aimed to cultivate a more meticulous and continuous follow-up process for leads garnered through website inquiries and trade exhibitions. Despite their innovative product, the “Jasmy Secure PC,” the lack of sufficient internal resources made it challenging to respond effectively to potential clients.

Previously frustrated by the results from outsourcing their inside sales to a third party, Jasmy turned to TSUMUGU WORKS through a recommendation from an acquaintance. They found resonance with TSUMUGU WORKS’ social commitment to creating jobs for single mothers and subsequently decided to incorporate their inside sales services.

Significant Outcomes After Implementation

Since integrating TSUMUGU WORKS' support, Jasmy has enjoyed several positive changes, including:

Steady Increase in Appointment Rates

Thanks to careful communication and persistent outreach to previously neglected leads, the number of appointments has notably increased. TSUMUGU WORKS ensured that potential clients received the attention they warranted, leading to successful transitions from inquiries to meaningful business discussions.

Tailored Customer Engagement

The representatives from TSUMUGU WORKS took the time to thoroughly understand the value of the “Jasmy Secure PC,” which allowed them to provide information that was responsive to the unique situations and challenges faced by each client. This tailored approach resulted in high-quality interactions with customers, enhancing their experience and satisfaction.

Established Sales Activity Cycle

Jasmy’s sales operations have undergone a comprehensive review and improvement cycle. TSUMUGU WORKS implemented a system to respond quickly to web inquiries, while also providing suggestions for enhancement based on their observations. This proactive strategy has streamlined the overall sales process.

Building a Partnership for Business Growth

Currently, TSUMUGU WORKS continues to support not just inside sales efforts, but also to fill other gaps in Jasmy’s sales strategy. This collaborative relationship has fostered trust, positioning TSUMUGU WORKS as a reliable partner in driving Jasmy’s growth.

Commitment to Deepening Customer Relationships

Looking ahead, TSUMUGU WORKS is dedicated to enhancing its expertise in providing inside sales support within the B2B sector. Through the insights gained from their partnership with Jasmy, they are committed to offering even more effective support services moving forward.