MoEngage Raises $180 Million in Series F to Enhance Global Growth and Innovation
MoEngage, the customer engagement platform based in Bengaluru and San Francisco, has recently completed a significant funding milestone by securing an additional $180 million in its Series F funding round. This new investment builds on an earlier raise of $100 million that took place in November 2025, bringing the total for this funding round to an impressive $280 million. The funding is primarily led by notable investors such as ChrysCapital and Dragon Funds, alongside participation from existing investors like TR Capital and B Capital.
The newly acquired capital is earmarked for a range of strategic growth initiatives. One key focus is the acceleration of innovation for MoEngage's Merlin AI suite, which aims to enhance its capabilities in customer engagement and data analytics. In addition to this, the company plans to expand its go-to-market teams in crucial markets such as North America and the Europe, the Middle East, and Africa (EMEA). There are also plans for exploring strategic acquisitions to broaden the platform's offerings and support its global expansion.
Another significant aspect of this funding round is the completion of a liquidity event for employees and investors, which amounts to approximately $15 million. This initiative is aimed at supporting 259 former and current employees in their wealth creation journey, underlining the company's commitment to acknowledging contributions from its staff and investors. CEO and Co-founder Raviteja Dodda expressed his gratitude towards investors and emphasized the collective effort that has driven the company's success to date.
MoEngage stands out as a robust customer engagement platform tailored for marketers, and it continues to enhance its offering for product teams. The newly implemented solutions, known as MoEngage Analytics and MoEngage Inform, are designed to bridge gaps between marketing and product management teams. By ensuring that both sectors operate using shared data, MoEngage enables a more cohesive customer experience that minimizes fragmentation.
MoEngage Inform specifically targets essential transactional messaging such as One-Time Passwords (OTPs) and service updates across various delivery platforms, ensuring reliability that is distinct from broader marketing campaigns. Meanwhile, the upgraded capabilities within MoEngage Analytics allow product managers to derive actionable insights from behavioral data, directly linking these insights to real-time customer engagement. This bridging of insight and action is critical in enhancing customer retention rates and driving long-term value (LTV).
Industry experts and current users of MoEngage have lauded its capabilities. Bhavin Turakhia, CEO and Co-founder of Zeta, remarked on how MoEngage's analytics features have notably optimized essential customer journeys, while Charu Pujari, Senior Vice President of AI and Engineering at Loblaw Digital, spoke positively about how MoEngage Inform has revolutionized their e-commerce communications, enhancing customer confidence and engagement.
ChrysCapital and Dragon Funds have highlighted their excitement to partner with MoEngage during this next phase of growth, specifically in pioneering AI-led initiatives. They see potential in the company’s disciplined business model and innovative product capabilities that align with the needs of global enterprises.
MoEngage currently supports over 1,350 global consumer brands, including notable names like SoundCloud and Domino's, to engage with over two billion consumers every month across web, mobile, and various messaging channels. As it navigates this transformative phase, the company remains committed to reshaping customer engagement through technology-driven insights while reinforcing its market leadership in the sector. The future certainly looks promising as MoEngage looks to solidify its global presence and continue enhancing its product offerings, driven by innovation and a strong customer-centric approach.
For more information about MoEngage and its offerings, you can visit their official website at www.moengage.com.
The newly acquired capital is earmarked for a range of strategic growth initiatives. One key focus is the acceleration of innovation for MoEngage's Merlin AI suite, which aims to enhance its capabilities in customer engagement and data analytics. In addition to this, the company plans to expand its go-to-market teams in crucial markets such as North America and the Europe, the Middle East, and Africa (EMEA). There are also plans for exploring strategic acquisitions to broaden the platform's offerings and support its global expansion.
Another significant aspect of this funding round is the completion of a liquidity event for employees and investors, which amounts to approximately $15 million. This initiative is aimed at supporting 259 former and current employees in their wealth creation journey, underlining the company's commitment to acknowledging contributions from its staff and investors. CEO and Co-founder Raviteja Dodda expressed his gratitude towards investors and emphasized the collective effort that has driven the company's success to date.
MoEngage stands out as a robust customer engagement platform tailored for marketers, and it continues to enhance its offering for product teams. The newly implemented solutions, known as MoEngage Analytics and MoEngage Inform, are designed to bridge gaps between marketing and product management teams. By ensuring that both sectors operate using shared data, MoEngage enables a more cohesive customer experience that minimizes fragmentation.
MoEngage Inform specifically targets essential transactional messaging such as One-Time Passwords (OTPs) and service updates across various delivery platforms, ensuring reliability that is distinct from broader marketing campaigns. Meanwhile, the upgraded capabilities within MoEngage Analytics allow product managers to derive actionable insights from behavioral data, directly linking these insights to real-time customer engagement. This bridging of insight and action is critical in enhancing customer retention rates and driving long-term value (LTV).
Industry experts and current users of MoEngage have lauded its capabilities. Bhavin Turakhia, CEO and Co-founder of Zeta, remarked on how MoEngage's analytics features have notably optimized essential customer journeys, while Charu Pujari, Senior Vice President of AI and Engineering at Loblaw Digital, spoke positively about how MoEngage Inform has revolutionized their e-commerce communications, enhancing customer confidence and engagement.
ChrysCapital and Dragon Funds have highlighted their excitement to partner with MoEngage during this next phase of growth, specifically in pioneering AI-led initiatives. They see potential in the company’s disciplined business model and innovative product capabilities that align with the needs of global enterprises.
MoEngage currently supports over 1,350 global consumer brands, including notable names like SoundCloud and Domino's, to engage with over two billion consumers every month across web, mobile, and various messaging channels. As it navigates this transformative phase, the company remains committed to reshaping customer engagement through technology-driven insights while reinforcing its market leadership in the sector. The future certainly looks promising as MoEngage looks to solidify its global presence and continue enhancing its product offerings, driven by innovation and a strong customer-centric approach.
For more information about MoEngage and its offerings, you can visit their official website at www.moengage.com.
Topics Business Technology）
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