Hawaiian Bros Expands Catering Nationwide with Lunchbox Technology Partnership

In an exciting development for food lovers across the nation, Hawaiian Bros Island Grill has officially chosen Lunchbox as its technology partner to enhance its direct catering services. This strategic collaboration marks a significant step for the popular fast-casual dining option, recognized for its delectable island-inspired plate lunches.

A Growing Brand with a Vision

Hawaiian Bros, known for its vibrant flavors and welcoming atmosphere, has seen explosive growth since its inception in 2018. With over 60 locations across nine states, the brand has recently embarked on expanding its franchising opportunities and has made headway by digitally transforming its catering options. By synergizing with Lunchbox, Hawaiian Bros aims to streamline catering operations, ensuring brand consistency and profitability for all corporate locations and future franchises.

Chris Habiger, Senior Vice President of Operations at Hawaiian Bros, remarked, "Lunchbox lives and breathes the catering business. We needed a partner that could help us grow catering revenue and support a consistent brand experience at scale." This partnership promises to align Hawaiian Bros' growth trajectory with top-notch technological support.

The Launch of Lunchbox Catering

The partnership has enabled the launch of the Lunchbox Catering platform, facilitating order aggregation and delivery dispatch services across all company-owned restaurants. As Hawaiian Bros expands this platform to include franchise locations, the initiative demonstrates its commitment to delivering high-quality service and customer satisfaction.

Lunchbox's advanced technology equips Hawaiian Bros with several essential features. Among these are robust reporting tools that allow the monitoring of catering sales by location, while integrating seamlessly with existing POS systems for real-time order management. Furthermore, Hawaiian Bros can utilize advanced customer relationship management (CRM) tools for targeted marketing efforts aimed at increasing customer retention and loyalty.

Strengthening Customer Engagement

The adoption of Lunchbox’s Marketing CRM suite exemplifies Hawaiian Bros’ focus on enhancing guest engagement. Personalized campaigns will be instrumental in driving repeat business, allowing the brand to encourage more direct catering orders. This strategic move not only fosters deeper customer loyalty but also provides valuable insights into customer preferences and behaviors.

James Walker, CEO of Lunchbox, expressed his admiration for Hawaiian Bros, stating, "Hawaiian Bros embodies the spirit of innovation and hospitality. Their dedication to delivering exceptional experiences aligns perfectly with our mission to provide cutting-edge solutions for enterprise brands."

Key Features of the Lunchbox Catering Platform

1. Robust Reporting Tools: Track sales efficiently, monitor unpaid invoices, and measure performance metrics across different locations.
2. Seamless POS Integration: Ensures real-time synchronization of orders for better operational efficiency.
3. Advanced CRM Tools: Facilitates targeted marketing campaigns aimed at enhancing customer retention.
4. Flexible Ordering Controls: Manage dynamic lead times, holiday hours, and delivery zones with ease.
5. Order Management Features: Automated prep sheets, repeat ordering options, and customizable orders enhance service efficiency.
6. Order Aggregation: Simplifies third-party order management into the POS system without incurring additional costs.

As Hawaiian Bros embarks on this exciting new chapter in its catering service, it aims to not only meet the growing demands of its clientele but also to create an engaging and memorable dining experience that showcases its unique Aloha spirit. The company’s commitment to excellence is evident, and food enthusiasts can expect many delicious offerings as they explore the expanded catering options.

For more details and to experience the catering service live, visit Hawaiian Bros.

Conclusion

Overall, Hawaiian Bros’ partnership with Lunchbox marks a pivotal transition in its catering journey, reinforcing its commitment to quality and customer service as it continues to expand its footprint nationwide. This venture not only signifies business growth but also reflects the brand’s dedication to enhancing the overall dining experience for customers everywhere.