#United States #Chattanooga #PFAS #Water Utility #Tennessee American Water

Tennessee American Water Issues Additional PFAS Settlement Credits

Tennessee American Water has recently taken significant steps to benefit its customers by applying additional credits to their water accounts, resulting from settlements related to per- and polyfluoroalkyl substances (PFAS). This latest round of credits includes a $13.07 refund per customer, effective November 10. As a result, the total amount refunded in relation to PFAS settlements has now reached over $84 per customer.

The approval for this initiative was granted by the Tennessee Public Utility Commission, which facilitated a plan that allows the utility company to allocate these settlement funds as direct bill credits to its customers upon receipt. This proactive measure underscores Tennessee American Water's dedication to supporting its customer base amidst increasing public scrutiny over the safety of drinking water.

In response to the regulatory environment surrounding PFAS, Tennessee American Water has also set in motion a plan to comply with all drinking water standards and regulations. The company has committed to investing over $50 million in various capital improvements across its service territories. This investment aims to enhance the reliability and safety of the water supply while ensuring it remains affordable for all customers.

The utility has taken these steps as an essential part of its mission to provide safe, clean, and dependable drinking water in Tennessee and northern Georgia. The commitment to improve infrastructure and adhere to new PFAS regulations reflects a broader trend among water utilities in the United States to prioritize public health and environmental sustainability.

For those seeking further information about PFAS and the specific actions Tennessee American Water is initiating to address these concerns, the company encourages its customers to visit their dedicated PFAS information page.

About Tennessee American Water

Tennessee American Water operates as a subsidiary of American Water, which is recognized as the largest regulated water and wastewater utility company in the United States. With operational history dating back to 1886, American Water serves approximately 14 million people through its regulated services across 14 states and 19 military installations. Tennessee American Water, the largest regulated water utility in its state, is positioned to cater to the needs of roughly 425,000 customers, all while focusing on maintaining high standards of service. The company’s dedicated workforce of about 100 employees is committed to ensuring the delivery of safe, reliable, and affordable water services to its customer base.

As part of its ongoing communication strategy, Tennessee American Water is actively engaged in outreach efforts through various social media platforms including Facebook and Instagram, encouraging customers to stay informed and engaged with the company’s initiatives and updates.

By addressing both customer concerns and regulatory changes, Tennessee American Water continues to play a crucial role in not only sustaining essential water services but also enhancing them for the betterment of the communities it serves.