Tennr Welcomes AJ Kiefer as Chief Customer Officer
Tennr, a cutting-edge intelligent automation platform focused on improving healthcare operations, has recently announced the appointment of AJ Kiefer as its new Chief Customer Officer. With a robust background in customer experience and professional services, Kiefer's addition to the Tennr team highlights the company's commitment to optimizing patient care and enhancing service delivery within the healthcare sector.
Having previously held the position of Global Vice President of Professional Services at Salesforce, Kiefer brings to Tennr a wealth of expertise. His impressive career trajectory included various leadership positions across major cities such as San Francisco, New York, and London. During his tenure at Salesforce, he played a significant role in executing transformative strategies for the company's largest clientele, solidifying his reputation as a leader in customer success.
Kiefer joined Salesforce in 2017 following the acquisition of Sequence, a design and innovation agency, where he had been managing director for the New York studio. This unique blend of experiences positions him well to tackle challenges and instigate change in the evolving healthcare landscape.
Expressing his enthusiasm about joining Tennr, Kiefer stated, "Having spent my career building compelling customer experiences at scale, I can't wait to join the team in driving this game-changing technology on their continued growth trajectory. Tennr is a perfect example of leveraging the power of technology to not only drive massive business impact but, more importantly, to reduce friction and improve the patient experience across the entire healthcare industry."
Trey Holterman, CEO of Tennr, commented on the significance of Kiefer's hiring, emphasizing his track record in scaling exceptional customer experiences. Holterman noted, "As we continue to grow, he'll make sure our customers receive the highest-quality experience, from implementation to long-term success with our platform."
Tennr seeks to revolutionize the U.S. healthcare system by minimizing patient delays and enhancing care delivery. Founded by graduates from Stanford and Y Combinator, the company has proven its capability to address critical operational challenges, raising over $60 million in investment from notable firms including Andreessen Horowitz and Lightspeed Venture Partners.
Kiefer’s leadership is expected to further advance Tennr's mission of streamlining processes and improving patient outcomes. Through the integration of intelligent automation, the company aspires to enhance how healthcare providers interact with patients, ultimately leading to more timely access to care and effective treatment.
For more details about Tennr and its innovative solutions in healthcare technology, please visit
www.tennr.com.
In summary, the hiring of AJ Kiefer marks a strategic move for Tennr in its ongoing ambition to transform healthcare operations. His vast experience and dedicated focus on customer experiences align perfectly with the company's vision of a more efficient and patient-centered healthcare system.