#Japan #funeral services #Shinjuku #Delight #D-smart

Introduction

In a groundbreaking move for the funeral industry, Delight Corporation, headquartered in Shinjuku, Tokyo, is set to launch the first AI-driven customer attraction system named 'D-smart' on July 1, 2025. This innovative service aims to streamline client engagement processes and significantly reduce administrative burdens often faced by funeral homes.

The Birth of D-smart

The development of D-smart arose from the heartfelt concerns expressed by funeral service providers who wished to better support grieving families. As the industry grapples with a severe manpower shortage, many professionals have reported being overwhelmed by administrative tasks, which frequently come at the expense of meaningful interactions with families in need. Medium and small-sized funeral homes particularly struggle with the demands of customer acquisition alongside critical service preparations, which underlines the urgent need for efficient assistance.

Recognizing these industry-wide challenges, Delight has turned to AI technology to create a service that helps streamline operations and returns valuable time to funeral providers—time that can be better spent on providing compassionate care.

Key Features of D-smart

D-smart is designed with two main service packages:

1. AI Package (Monthly Fee: 9,800 JPY)

This package automates various customer attraction tasks traditionally done by hand. Individual functions can also be accessed for a fee of 2,980 JPY each.

• - Automated Review Registration: Effortlessly register customer reviews by simply attaching a questionnaire.
• - Review Response Generation: Automatically create responses to customer reviews with AI assistance.
• - Case Registration: Generate case studies from invoice data automatically.
• - Call Handling Diagnosis: Analyze calls to provide insights and improvements for effective customer engagement.

2. Customer Attraction Data Report (Monthly Fee: 98,000 JPY)

By utilizing extensive data collected through 'Soogi', the customer attraction report supports strategic planning by visualizing consumer interest in choosing funeral services, analyzing preferences regionally, and suggesting areas for improvement to enhance attraction capabilities.

The True Value of D-smart

The ultimate benefit of D-smart emerges when all features are leveraged collaboratively. The customer attraction data report sheds light on specific challenges, while the AI Package provides swift solutions, freeing up time for funeral homes. With this newfound time, service providers can focus on delivering higher-quality services to their clients.

User Feedback from Early Testing

In ongoing trials, early users of D-smart have expressed significant appreciation for its capabilities. Testimonials highlight the drastic reduction in time spent on administrative tasks and praise the convenience of the automated review response feature as an invaluable addition to their operations.

The Developer's Vision

Yoshitake Otsu, Head of the Customer Attraction Support Division at Delight, shares, “We aim to alleviate the regretful feelings of funeral directors who wish to connect more deeply with families. D-smart is here to act as a partner in facilitating beautiful farewells.”

Service Overview

• - Official Launch Date: July 1, 2025
• - Service Area: Nationwide
• - Pricing Structure:

- AI Package: 9,800 JPY/month (four features included)
- Individual Feature Usage: 2,980 JPY/month (for single functions)
- Customer Attraction Data Report: 98,000 JPY/month

• - How to Use: D-smart is exclusively available for funeral providers listed on 'Soogi'. Posting on 'Soogi' is free of charge, making it easy for funeral homes seeking to enhance their attraction and efficiency.

About Soogi

'Soogi' (https://soogi.jp) addresses the challenging decisions surrounding funeral service selection that families face, offering verified reviews and detailed information about various funeral homes.

Key Features of Soogi

• - Trustworthy Reviews: All reviews are verified by collecting users' contact information and requesting documentation during submissions.
• - Direct Communication: Users can connect directly with funeral homes without intermediaries.
• - Completely Free: No initial or monthly fees, with estimates and consultations also provided at no charge with no account registration required.
• - Comprehensive Information: Compare price plans, past case studies, images of altars and venues, and detailed facility info comprehensively.
• - Available Anytime: Access the service for consultations 24/7, ensuring timely assistance regardless of the hour.

About Delight Corporation

Company Name: Delight Corporation
Established: October 1, 2007
Headquarters: 1-36-12 Shinjuku, Shinjuku-ku, Tokyo, 2F Sankaterina
CEO: Ryo Takahashi (X Account)
Capital: 50,000,000 JPY (as of January 31, 2023)
Website: Delight Corporation

For inquiries and interviews, please contact:
PR Contact: Maeda
Phone: 03-6380-6090
Email: t-maeda@soogi.jp